SaaS Marketplace
Services Marketplace
Solutions
About
Image for product Freshdesk in the marketplace NachoNacho

Freshdesk

Freshdesk Omnichannel is the customer engagement platform where people and bots work seamlessly to delight customers.
Image for product Freshdesk in the marketplace NachoNacho

Freshdesk

Freshdesk Omnichannel is the customer engagement platform where people and bots work seamlessly to delight customers.
A
S
Latest activity: Aug 29, 2023
Which do you prefer: Zendesk or Freshdesk? Why?
I've been using Zendesk for a while now, but I've heard some buzz about Freshdesk lately. For those of you who've made the jump or have experience with both, which do you recommend and why?
C
Aug 29, 2023
As someone who's been using both Zendesk and Freshdesk, I have to say my preference leans toward Freshdesk. The user interface feels more intuitive, and the customization options for ticketing workflows and automations are fantastic. Additionally, the reporting and analytics in Freshdesk give me clearer insights into our support performance. However, I will admit that Zendesk's integration options might be a bit more robust, depending on your specific needs.
S
Latest activity: Aug 29, 2023
Which do you prefer: Zendesk or Freshdesk? Why?
I've been using Zendesk for a while now, but I've heard some buzz about Freshdesk lately. For those of you who've made the jump or have experience with both, which do you recommend and why?
C
Aug 29, 2023
As someone who's been using both Zendesk and Freshdesk, I have to say my preference leans toward Freshdesk. The user interface feels more intuitive, and the customization options for ticketing workflows and automations are fantastic. Additionally, the reporting and analytics in Freshdesk give me clearer insights into our support performance. However, I will admit that Zendesk's integration options might be a bit more robust, depending on your specific needs.
E
Latest activity: Apr 11, 2023
Which do you prefer: Zendesk or Freshdesk? Why?
I'm curious to know which helpdesk software you prefer - Zendesk or Freshdesk - and why. Both are popular choices, but each has its unique features and benefits. Have you used either of them? What did you like or dislike about them?
Jed Wilson
Apr 11, 2023
I prefer Freshdesk as offers a user-friendly interface and affordable pricing plans.
E
Latest activity: Apr 11, 2023
Which do you prefer: Zendesk or Freshdesk? Why?
I'm curious to know which helpdesk software you prefer - Zendesk or Freshdesk - and why. Both are popular choices, but each has its unique features and benefits. Have you used either of them? What did you like or dislike about them?
Jed Wilson
Apr 11, 2023
I prefer Freshdesk as offers a user-friendly interface and affordable pricing plans.
A
Latest activity: Oct 10, 2023
Scaling Support with Freshdesk - Any Tips?
As our business grows, we're looking to scale our support operations using Freshdesk. How have you successfully scaled your support with this tool? Any best practices or lessons learned you can share?
A
Oct 10, 2023
One tip for scaling support with Freshdesk is to leverage their AI-powered chatbots for handling routine queries. This frees up your support agents to focus on more complex issues, improving efficiency.
A
Latest activity: Oct 10, 2023
Scaling Support with Freshdesk - Any Tips?
As our business grows, we're looking to scale our support operations using Freshdesk. How have you successfully scaled your support with this tool? Any best practices or lessons learned you can share?
A
Oct 10, 2023
One tip for scaling support with Freshdesk is to leverage their AI-powered chatbots for handling routine queries. This frees up your support agents to focus on more complex issues, improving efficiency.
Page: 1 of 1

Top SaaS Experts

N
Nicolas Charoenloet279
Evan Hammer
Evan Hammer212
Leah Edwards
Leah Edwards196
Brian Lane
Brian Lane176
Edie Orr
Edie Orr137

Trending products

Shorthand
Shorthand187
Otter.ai
Otter.ai142
Fireflies.ai
Fireflies.ai138
Rev.com
Rev.com134
8x8
8x857