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Posted by Savanna Logan
Latest activity: Aug 29, 2023
Which do you prefer: Zendesk or Freshdesk? Why?
I've been using Zendesk for a while now, but I've heard some buzz about Freshdesk lately. For those of you who've made the jump or have experience with both, which do you recommend and why?C
Posted by Christopher WashingtonAug 29, 2023
As someone who's been using both Zendesk and Freshdesk, I have to say my preference leans toward Freshdesk. The user interface feels more intuitive, and the customization options for ticketing workflows and automations are fantastic. Additionally, the reporting and analytics in Freshdesk give me clearer insights into our support performance. However, I will admit that Zendesk's integration options might be a bit more robust, depending on your specific needs.
S
Latest activity: Aug 29, 2023
Which do you prefer: Zendesk or Freshdesk? Why?
I've been using Zendesk for a while now, but I've heard some buzz about Freshdesk lately. For those of you who've made the jump or have experience with both, which do you recommend and why?C
Posted by Christopher WashingtonAug 29, 2023
As someone who's been using both Zendesk and Freshdesk, I have to say my preference leans toward Freshdesk. The user interface feels more intuitive, and the customization options for ticketing workflows and automations are fantastic. Additionally, the reporting and analytics in Freshdesk give me clearer insights into our support performance. However, I will admit that Zendesk's integration options might be a bit more robust, depending on your specific needs.
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Posted by Elisabeth Benton
Latest activity: Apr 11, 2023
Which do you prefer: Zendesk or Freshdesk? Why?
I'm curious to know which helpdesk software you prefer - Zendesk or Freshdesk - and why. Both are popular choices, but each has its unique features and benefits. Have you used either of them? What did you like or dislike about them?
Posted by Jed WilsonApr 11, 2023
I prefer Freshdesk as offers a user-friendly interface and affordable pricing plans.
E
Latest activity: Apr 11, 2023
Which do you prefer: Zendesk or Freshdesk? Why?
I'm curious to know which helpdesk software you prefer - Zendesk or Freshdesk - and why. Both are popular choices, but each has its unique features and benefits. Have you used either of them? What did you like or dislike about them?Posted by Jed WilsonApr 11, 2023
I prefer Freshdesk as offers a user-friendly interface and affordable pricing plans.
A
Posted by Alyssia Howell
Latest activity: Oct 10, 2023
Scaling Support with Freshdesk - Any Tips?
As our business grows, we're looking to scale our support operations using Freshdesk. How have you successfully scaled your support with this tool? Any best practices or lessons learned you can share?A
Posted by Alyssia Howell
Latest activity: Oct 10, 2023
Scaling Support with Freshdesk - Any Tips?
As our business grows, we're looking to scale our support operations using Freshdesk. How have you successfully scaled your support with this tool? Any best practices or lessons learned you can share?Page: 1 of 1
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