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Textline

4.4(4 reviews)
20% CASHBACK All Plans. Forever. *
Save up to $1,198/year
Elevate your business with Textline's SMS-based solutions for sales, marketing, and customer service to accelerate growth.
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* With NachoPay:20% CASHBACK All Plans. Forever.Save up to $1,198/year
With any payment method:8% CASHBACK All Plans. Forever.Save up to $479/year
Redeem dealExclusive NachoNacho offer — must be redeemed through NachoNacho to qualify
Savings Summary:
New Textline customers can get 20% cashback on all plans forever through NachoNacho when paying with a NachoCard, saving up to $1,198/year. Without one, cashback is 8%, saving up to $479/year. Redeem the deal before purchasing. Textline helps teams manage support, sales, and marketing conversations through two-way texting, a shared inbox, mass messaging, and automation.

Deal eligibility requirements

What is Textline?

Business texting software built for teams.

Textline is the most secure business texting service for modern customer support, sales, and logistics teams.

Make business personal with a fast, friendly, and convenient business SMS channel for modern support and sales teams. Create stronger customer relationships with two-way communication on the most secure business text messaging platform. 

We empower thousands of companies including 1-800-GOT-JUNK?, Tuft & Needle, and Stuart Weitzman to build innovative customer and employee experiences. 

Key benefits of using Textline?

Make business more personal

Business texting is a fast, friendly, and convenient two-way communication channel that makes people feel valued. Build stronger relationships with customers and create better customer experiences with our business SMS platform.

Be there for your customers

Customers want to text you. So stop putting them on hold, and let them safely text you whenever they want, from wherever they are using.

Conversations at scale

We make direct, two-way communication possible. Talk to a large number of people without losing any trust or personal connection.

Designed for teams

Customer support is a group effort. Our platform was built with collaboration and security in mind, so your team can do its best work.

Textline Features

  • Mobile Apps
  • Securely message contacts from your mobile device.
  • Team Management
  • Invite your team, set goals, and measure performance.

CORE FEATURES

  • Address Book
  • Automations
  • Announcements
  • Group Messaging
  • Messaging
  • Shortcuts
  • Surveys
  • Routing
  • Tag Management
  • Unified Inbox
  • Whispers
  • Conversation Management
  • Admin Controls

PARTNER INTEGRATIONS

  • Salesforce
  • Zendesk Sell
  • Zendesk Support
  • Slack
  • Freshdesk
  • Pipedrive
  • Talkdesk
  • Aircall
  • HubSpot
  • Zapier
  • Help Scout

Textline pricing

Free trial

Essentials

$149.00

Flat Rate, Per Month

Month-to-month


It includes

  • Basic features
  • 600 minimum Included Message Credits per month
  • Three Agents included (Plus bonus credits per additional Agent)
  • Three-year conversation history
  • NPS and CSAT surveys
  • Standard integrations
  • API and webhooks
  • Admin and Agent roles
  • HIPAA compatible
  • Webchat available

HIPAA Essentials

$249.00

Flat Rate, Per Month

Month-to-month


It includes

  • Standard SMS messaging features
  • All added security features
  • Secondary Consent (w/ limitations)
  • Dispositions

Pro

$349.00

Flat Rate, Per Month

Month-to-month


It includes

  • Unlimited conversation history
  • 2,000 minimum Included Message Credits per month
  • Five Agents included (Plus bonus credits per additional Agent)
  • Custom user roles
  • Custom surveys
  • Salesforce integration
  • Time-based automations and routes
  • Advanced security features
  • Priority support
  • Dedicated customer success manager
  • HIPAA compatible
  • Webchat available

HIPAA Pro

$569.00

Flat Rate, Per Month

Month-to-month


It includes

  • Secondary Consent
  • Routes
  • Custom Surveys
  • Dispositions
  • Timer Automations

Enterprise

Contact us for custom pricing


It includes

  • Flexible implementation
  • Advanced security features
  • Personalized account plans
  • HIPAA compatible
  • Webchat available

Pricing last verified October 28, 2026.

Compare Textline

Side-by-side comparisons of Textline against the products it is most often weighed up against.

Textline Discount Available

20% CASHBACK All Plans. Forever.
Save up to $1,198/year
Get 20% CASHBACK with our exclusive Textline deal by subscribing from the NachoNacho marketplace. NachoNacho is the best way to buy SaaS with exclusive promo codes, coupons, and deals.

Textline reviews

4 verified reviews from NachoNacho members

Zara M.
Customer Support, USA
5.0

Best business texting platform

Textline made it easy to communicate with customers through SMS without using personal phone numbers. Conversations stay organized, teammates can collaborate, and responses are much faster than email. It's a reliable business texting platform for support,…
Emily S.
Customer Support Manager, USA
4.0

Secure & Scalable Business Text Messaging

This tool centralizes SMS/MMS communication with secure, team-friendly inboxes, automation, and two-way messaging for support, sales, and marketing, though advanced features may need setup and pricing leans toward larger teams.
Brenden C.
Customer Service Manager, USA
5.0

Get next level customer service with this software

Our chats now with clients make every exchange more personal and impactful. Easy 5 stars, because it’s rare to find a marketing software tool that transforms daily tasks into something you look forward to.
Francisco L.
Founder
3.5

Mixed results

Setup was easy, but it went downhill from there. Messages got delayed often, causing confusion among staff and customers. Support team was responsive but couldn’t solve the core issues fast enough. Hope they improve, coz the idea is solid, just execution…

Frequently asked questions about Textline