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8x8

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One platform. Every communications experience. Integrated contact center, voice, video, chat, and APIs.
Communication
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What is 8x8?

8x8 is a cloud-based communication solutions provider, including contact center, video, chat, and phone products. This VoIP software empowers all types of businesses to collaborate more effectively while creating excellent customer experiences. Plus, 8x8's end-to-end encryption ensures that all interactions and channels are secure and compliant.

With the cloud contact center, your team can get insights on customers to engage more effectively. The video meetings solution offers HD video and screen-sharing for team meetings and one-on-one calls. The team chat feature also helps your team communicate easily. Plus, APIs allow you to engage with customers through SMS, voice, video, and chat apps.

Key benefits of using 8x8?

Improve internal and external communication: With all the cloud products from 8x8, it's a lot easier to have effective conversations with your team and engage customers on any channel.

Secure and compliant: 8x8 provides end-to-end encryption and follows strict compliance standards to offer secure communication, internal and external. This way, you won't have to worry about internal conversations or customer data getting leaked, protecting your business.

Worldwide reliability: 8x8 has platform-wide 99.999% uptime SLA and 35+ public and private data centers. So, you can trust that 8x8's network will provide global services reliably to your business.

Smart insights: 8x8 tracks analytics across every employee and customer interaction, giving your team actionable insights. With this data, you can improve your communication strategies and delight your customers with personalized experiences.

8x8 Features

These are the main features and integrations of 8x8:

  • Contact center
  • Business phone
  • Video meetings
  • Team chat
  • Communication APIs
  • Integrations with Microsoft Teams, Salesforce, Google Workspace, HubSpot, Zendesk, and more

8x8 Pricing

8x8 Discount: Get 15% cashback for all plans. Forever.

Save 15% on all plans with our 8x8 lifetime deal by subscribing from the NachoNacho marketplace. Discover the best 8x8 promo codes and coupons only with NachoNacho.

Pricing starts from: $28/month

X2: $28/user/month

  • Unlimited voice calling to 14 countries
  • Mobile, desktop, and web app
  • Hot desking
  • Call handling
  • Call queues
  • Secure HD voice
  • Voicemail transcription

X4: $57/user/month

  • Unlimited voice calling to 48 countries
  • Frontdesk for receptionists and operators
  • Barge, monitor, and whisper
  • Supervisor analytics

X6: $85/user/month

  • Agent Workspace
  • Voice-centric Contact Center
  • Advanced reporting
  • Skills-based routing
  • Unlimited media storage
  • Call activity analytics

X7: $110/user/month

  • Chat, email, SMS, social media channels
  • Co-browsing

X8: $140/user/month

  • Auto dialer: preview, progressive, and predictive
  • Quality management and speech analytics
8x8 Discount Available
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8x8 Reviews

Profile image for Jesse Barrows
Team leader
Oct 11, 2024
Remote dream team
I've been using 8x8 for a few months now, and I'm impressed with how easy it is to use. The video meetings and chat features helped my team to work remotely and remain connected anytime. The excellent customer support team assists and resolves any issues quickly. I can't thank them enough!
Profile image for Pat Leannon
CEO
Sep 27, 2024
Lacking support and interface.
The call quality of 8x8 is okay, but their customer support is not. I’ve been experiencing issues and reached out to support, but they were unwilling to provide helpful solutions. It’s frustrating to have to wait so long for support and not get the help you need. The video conferencing feature worked well, but it was difficult to navigate the interface. Additionally, the pricing is a bit on the expensive side. I wouldn’t recommend 8x8 for smaller businesses or those with limited budgets.
Profile image for Shelia Bartell
CEO
Sep 12, 2024
Loved it
I'm a user of 8x8's VoIP software and it's been smooth sailing for my team. Communication between us has become more accessible, even if we're not physically in the same location. Their video meetings feature has been especially helpful, especially when travelling isn't an option. It's reassuring knowing the platform is secure with end-to-end encryption. I'm very impressed with the product's capabilities!
Profile image for Sherlyn Thomas
Co-Founder, USA
Jul 31, 2024
Useful software system
This integrated easily with all of our systems right away. This tool's a keeper for sure, making our daily grind way less of a grind.

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General Questions

How does this 8x8 discount work?
NachoNacho gives you easy access to a variety of deals, promo codes, and coupons. To activate your 8x8 discount, press on the "Redeem deal" button above and follow the instructions after logging in, don't forget to use a NachoNacho virtual card for the transaction. Your cash back will be credited within a maximum of 45 days clicking the required link.
Who is eligible for this discount?
You need to be a new 8x8 user.
Can 8x8 record calls?
8x8 allows you to record calls, but don't forget to check with your employer's policies and consent from the people you are calling with call recording.
Can you fax with 8x8?
Yes, 8x8 has faxing options through its internet fax service.
Is 8x8 a US company?
Yes, 8x8 is an American company, and its headquarter is in California.
Is 8x8 safe?
8x8 is a well-established company with over 3 million trusted users worldwide and complies with security regulations.
Does 8x8 work internationally?
Yes, 8x8 has options to make calls in other countries and get phone numbers from other countries.
Does 8x8 use WIFI?
8x8 was designed to be a cloud-based service so you don't need traditional phone lines to use it.
Why is NachoNacho different from other deal marketplaces?
NachoNacho provides loads of different software solutions for SaaS discovery and management. Manage expenses, track subscriptions, and discover software easily while accessing the largest software deal, promo code, coupon, and discount marketplace. Plus, 1.5% cashback on your NachoCard purchases.