Bigin is a CRM software tailored for small and micro-businesses. It offers a pipeline-centric approach to managing customer relationships, designed to replace inefficient spreadsheet-based systems. Its user-friendly interface is accessible to users without prior CRM experience.
It supports communication across various channels, including email, phone calls, social media, and webforms. Bigin also features workflow automation to handle routine tasks and offers customization, analytics, data administration, integrations, mobile applications, security, and compliance functionalities.
Effortless Pipeline Management: Bigin simplifies customer processes by transforming them into actionable pipelines. From lead qualification to post-sales operations, the tool ensures smooth progression and organized management, reducing manual effort and enhancing efficiency.
Comprehensive Customer Insights: With Bigin, customer-facing teams gain access to a complete picture of leads and customers. This equips them with the necessary context to handle interactions effectively, leading to improved customer relationships and enhanced service quality.
Automated Workflow and Multichannel Communication: Bigin's workflow automation streamlines routine tasks, freeing up valuable time for strategic decision-making. Additionally, the tool supports communication across various channels, such as email, phone calls, social media, and webforms, ensuring seamless connectivity and responsive customer engagement.
These are the main features of Bigin:
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Free: $0/month
Express: $7/month
Premier: $12/month
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