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Posted by Isabelle Saleh
Latest activity: Mar 10, 2023
Has anyone used Capacity?
Hey guys, I just landed a new role as a customer service manager. I was looking into some AI powered tools and came across Capacity. Has anyone used this to automate support?A
Posted by Alvin RoweFeb 14, 2023
I have! It's one of the more popular AI-powered platform that provides a range of tools for automating customer support. The best thing about it is that it uses NLP and machine learning to understand and respond to customer inquiries, and can integrate with other tools such as Slack and Salesforce.
H
Posted by Haris ArmstrongMar 10, 2023
It's a great solution to streamline your support operations and improve the customer experience.
I
Posted by Isabelle Saleh
Latest activity: Mar 10, 2023
Has anyone used Capacity?
Hey guys, I just landed a new role as a customer service manager. I was looking into some AI powered tools and came across Capacity. Has anyone used this to automate support?A
Posted by Alvin RoweFeb 14, 2023
I have! It's one of the more popular AI-powered platform that provides a range of tools for automating customer support. The best thing about it is that it uses NLP and machine learning to understand and respond to customer inquiries, and can integrate with other tools such as Slack and Salesforce.
H
Posted by Haris ArmstrongMar 10, 2023
It's a great solution to streamline your support operations and improve the customer experience.
C
Posted by Cheng Tu
Latest activity: Apr 11, 2024
Optimizing Support Efficiency with Capacity
How has Capacity's AI-driven approach enhanced your team's efficiency and streamlined support operations?M
Posted by Marshall BirdApr 11, 2024
We've been using Capacity, and the impact on our team engagement has been remarkable. By centralizing knowledge and automating routine tasks, our support agents can focus on more complex issues, which keeps them challenged and motivated. This centralized knowledge hub not only empowers our team but also fosters a culture of collaboration and continuous learning.
C
Posted by Cheng Tu
Latest activity: Apr 11, 2024
Optimizing Support Efficiency with Capacity
How has Capacity's AI-driven approach enhanced your team's efficiency and streamlined support operations?M
Posted by Marshall BirdApr 11, 2024
We've been using Capacity, and the impact on our team engagement has been remarkable. By centralizing knowledge and automating routine tasks, our support agents can focus on more complex issues, which keeps them challenged and motivated. This centralized knowledge hub not only empowers our team but also fosters a culture of collaboration and continuous learning.
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