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Charla

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Enhance your sales and service with live chat support that’s easy to use and boosts customer engagement.
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What is Charla?

Provide great customer experience for your customers. Charla Live Chat connects you with your visitors instantly, so you can be there for your customers, for all their sales and support needs. Use Charla intuitive Agents Dashboard to quickly respond to customers when it matters the most. Get insights on the visitor profile and conversation history, and respond fast with canned responses.

Key benefits of using Charla?

  • Take the load off your agents with custom Chat flows.
  • Knowledge Base and Help Desk. Every tool you need to deliver the best support.
  • Chat on the Go. Native iOS and Android App to always be connected on the go
  • Multi-Site Support. Have one inbox for all your different stores.
  • Customer Feedback. Gain insights into what concerns or delights your customers.

Charla Features

  • Live Chat with Automated Chatflows
  • Knowledge Base with customer facing page
  • Built-in Ticketing System
  • Messenger Integration
  • iOS/Android and Desktop apps
  • Contacts Management
  • Integration with Shopify, Wix, Magento, WooCommerce, Webhooks and Client Side SDK

Charla Pricing

Our Free plan covers 1 agent with Charla branding. Premium plans are for $3/mo per agent, with the ability to completely remove the branding and more advanced capabilities.

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