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Tidio
20% CASHBACK All Plans. Forever.
Save up to $4,497/year
A customer service platform that offers live chat, AI chatbots, and multichannel communication.
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Customer Support
AI Enabled SaaS
Lifetime Discounts

Deal eligibility requirements

  • New account signups only.
  • Discount is provided in the form of cashback directly from NachoNacho. For questions related to your discount, please reach out to us.

What is Tidio?

Tidio is an AI-driven customer service solution that helps businesses provide excellent support to their customers. 

With the Lyro AI Agent, businesses can answer up to 70% of customer inquiries without human intervention. The AI agent can solve customer problems in multiple languages and perform tasks, allowing support agents to focus on high-value requests. Tidio also offers live chat and helpdesk tools to provide real-time support, as well as automation features to engage visitors and boost sales. Trusted by over 300,000 businesses, Tidio aims to simplify customer service and accelerate business growth.

Key benefits of using Tidio?

These tools include live chat, chatbots, AI support (Lyro AI), order management, ticketing, departments, analytics, messaging channels, email marketing automation, customization options, and integrations with popular platforms. Tidio's aim is to provide businesses with the tools they need to enhance customer experience, automate processes, and streamline communication. They offer support, resources, and have a dedicated customer success team to assist businesses in optimizing their use of the platform.

Tidio Features

Live typing
Cut down your reply times by previewing what users write before they hit the "send" button and preparing your answer

Canned responses
Create a library of common answers and use them to reply in seconds

Attachments
Send supported files via chat: .jpg .jpeg .png .txt .rtf .xlsx .docx .pdf .gif, and videos

Offline message
Inform your clients that you're not available and collect their email to respond later

Pre-chat survey
Collect the client's data before the chat starts

Multilanguage
Add multiple languages to your widget

Transcripts
Save transcripts to your device or send them to clients via email

Tags and contact properties
Store your customer data in one place. Add tags and contact details so you can personalize your conversations and improve customer experience

Live visitor list
See all your website visitors and the pages they're browsing in real-time. Offer custom advice based on their activity.

Chat page
Send your customers to a dedicated chat window instead of talking with them through the widget

Operating hours
Set your working hours and let visitors know when they can find you online

Measure customer satisfaction
Collect feedback and assess the quality of your customer service

Read receipt
See if the visitor read your messages

Banning users
Allows you to block users from accessing the widget based on their IP address

Tidio Discount Available

20% CASHBACK All Plans. Forever.
Save up to $4,497/year
Get 20% CASHBACK with our exclusive Tidio deal by subscribing from the NachoNacho marketplace. NachoNacho is the best way to buy SaaS with exclusive promo codes, coupons, and deals.

Tidio Reviews

Profile image for Carroll Thompson
Customer Support
Nov 25, 2024
Streamlined Customer Support & Sales Accelerator
It solves customer inquiries like a pro, no matter the language. The live chat and helpdesk tools make it easy to provide real-time support. The visitor engagement automation is a game-changer, boosting my sales big time. Tidio truly simplifies customer service and accelerates business growth! Nachonacho's cashback has been great to receive every month.
Profile image for Cecelia Becker
CEO
Jun 07, 2024
Helpful automation tools with some room to improve
Tidio's AI agent greatly reduces customer workload, but human intervention is occasionally necessary. Some minor spelling errors persist during use. Despite these issues, the live chat and automation tools are solid.

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