OverviewFreshservice is Freshworks’ intelligent, right-sized service management solution for the modern enterprise.
For modern enterprises that seek intelligent service management solutions for their digital transformations, Freshservice is a right-sized solution that can extend digital capabilities and deliver exceptional employee experience.
Extend the digital capabilities of Freshservice and deliver an exceptional employee experience.
1. Freshservice is the trusted business partner for a modern-day CIO facing challenges of doing more with less
2. Deliver an end-to-end consumer-grade, end-user, and employee experience
3. Provide efficiency and agility through AI to create a contextual and intelligent experience
4. Power integrations and workflows at enterprise scale, building upon an open platform and marketplace with connectors and APIs to extend and customize
5. Achieve ROI with a solution that yields faster MTTR as well as overall low TCO
6. Deliver service management and customized workflows at fast speeds through bots, automation, and orchestration
7. Realize immediate uptick in end-user and employee satisfaction
8. By focusing on efficiency and agility, Freshservice helps the CIO eliminate the common mistakes and better streamlines the service desk without added additional overhead.