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Umar Nguyen

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About Umar

U
Latest activity: Mar 16, 2023
Has anyone used Freshservice as a CRM for non-IT purposes?
My company is contemplating the adoption of Freshservice to manage our IT tickets, but they're also suggesting that we use it for our field service reporting.

Do you think it's possible to leverage this SaaS for our field service reporting needs?

Ideally, I'd like to be able to list assets, create future tickets for preventive maintenance work, and generate custom reports for our customers.

Z
Mar 14, 2023
Yes, it is definitely possible to leverage Freshservice for your field service reporting needs. Freshservice is designed to handle IT service management, but it can be customized to support field service management as well.
T
Mar 16, 2023
Freshservice has the potential to be an excellent option for your field service reporting needs. With its ticketing system, you can easily list assets and create future tickets for preventive maintenance work.
U
Latest activity: Mar 16, 2023
Has anyone used Freshservice as a CRM for non-IT purposes?
My company is contemplating the adoption of Freshservice to manage our IT tickets, but they're also suggesting that we use it for our field service reporting.

Do you think it's possible to leverage this SaaS for our field service reporting needs?

Ideally, I'd like to be able to list assets, create future tickets for preventive maintenance work, and generate custom reports for our customers.

Z
Mar 14, 2023
Yes, it is definitely possible to leverage Freshservice for your field service reporting needs. Freshservice is designed to handle IT service management, but it can be customized to support field service management as well.
T
Mar 16, 2023
Freshservice has the potential to be an excellent option for your field service reporting needs. With its ticketing system, you can easily list assets and create future tickets for preventive maintenance work.
U
Latest activity: Apr 11, 2024
Beefree Streamlining Email Design
I recently started using Beefree for email design. Any experienced users have tips for making the most out of this tool? What are some cool features or tricks you've discovered?
D
Apr 11, 2024
I've been using Beefree for a while now, and one of my favorite features is the drag-and-drop interface. It makes it super easy to create responsive email designs without any coding.
U
Latest activity: Apr 11, 2024
Beefree Streamlining Email Design
I recently started using Beefree for email design. Any experienced users have tips for making the most out of this tool? What are some cool features or tricks you've discovered?
D
Apr 11, 2024
I've been using Beefree for a while now, and one of my favorite features is the drag-and-drop interface. It makes it super easy to create responsive email designs without any coding.
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