Considering 8x8 SaaS for Cloud Communication Solutions

I've been exploring different cloud communication solutions for my business, and 8x8 caught my attention. I'm particularly interested in hearing about your experiences with their cloud contact center for customer insights, the quality of their video meetings, ease of use of their team chat, and any feedback on their API capabilities for engaging with customers through various channels. Your insights and recommendations would be greatly appreciated!

Posted by Elena Hutchinson

8x8

Communication

Latest activity: Jul 25, 2023

Considering 8x8 SaaS for Cloud Communication Solutions

I've been exploring different cloud communication solutions for my business, and 8x8 caught my attention. I'm particularly interested in hearing about your experiences with their cloud contact center for customer insights, the quality of their video meetings, ease of use of their team chat, and any feedback on their API capabilities for engaging with customers through various channels. Your insights and recommendations would be greatly appreciated!

M

Posted by Macy BeardJul 25, 2023

I've been using 8x8 for my business, and I have to say their cloud contact center provides valuable customer insights, their video meetings have great HD quality and screen-sharing features, the team chat is user-friendly, and their API capabilities allow seamless engagement with customers through various channels. Overall, I highly recommend giving 8x8 a try.