How does Gorgias empower customer support teams to handle high email volumes?

I recently stumbled upon a success story about Gorgias, where it was mentioned that The Oodie's team effectively handles over 50,000 customer emails each month. I'm eager to know more about Gorgias and how it helps streamline and enhance customer support workflows for such high email volumes. If you've used Gorgias or have insights into its capabilities, please share your experiences. Thanks in advance for your valuable input!

J

Posted by Jordanne Kane

Gorgias

eCommerce

Latest activity: Jul 18, 2023

How does Gorgias empower customer support teams to handle high email volumes?

I recently stumbled upon a success story about Gorgias, where it was mentioned that The Oodie's team effectively handles over 50,000 customer emails each month. I'm eager to know more about Gorgias and how it helps streamline and enhance customer support workflows for such high email volumes. If you've used Gorgias or have insights into its capabilities, please share your experiences. Thanks in advance for your valuable input!

Posted by Rosemary MaysJul 17, 2023

I've had the opportunity to use Gorgias, and it's been a great help to our customer support. It has powerful automation features, a smart ticketing system, and integration with various channels, including email. These allow us to efficiently handle high email volumes, streamline workflows, and provide prompt and personalized responses.