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Image for product Freshchat in the marketplace NachoNacho

Freshchat

4.7(8 reviews)

Marketplace Cashback

Deal Coming Soon
NachoNacho has the best prices on the best brands, due to exclusive pre-negotiated discounts with SaaS vendors. Learn more.
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Your Perks
The Marketplace Cashback becomes available to you in your NachoNacho account within 30 days.
Freshchat is a modern, live chat software that helps businesses better engage and delight customers across platforms.
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What is Freshchat?

Freshchat is the modern messaging application that helps your sales and customer engagement teams easily impress customers. With customers always on the move, messaging is the optimal way for businesses to capture and engage these customers. 

Reach customers everywhere
Whether it’s web, mobile, or social platforms, Freshchat ensures you can always connect with your customers.

Automation where it’s needed
Better engage and impress customers with bots and AI that aims to delight customers and resolve issues faster.

Targeted messaging
Send personalized and targeted messages to users to ensure you’re keeping them engaged. 

Compare Freshchat

Side-by-side comparisons of Freshchat against the products it is most often weighed up against.

Freshchat reviews

8 verified reviews from NachoNacho members

Patience C.
Customer Support Manager
5.0

AI customer support that scales without growing your team

Freshchat has significantly improved how we handle customer conversations across our website and messaging channels. The AI chatbots, unified inbox, intelligent routing, canned responses, and analytics help our team respond faster while maintaining a great…
Nathanial K.
Customer Support Manager, USA
4.0

The freshchat discount was a game changer

Been using Freshchat for months now, really upped the game for my customer support team. Love how it’s everywhere - web, mobile, you name it. Bots get a thumbs up for handling the basic stuff, freeing up time for more complicated cases. Personalized messages?…
Al B.
CMO
5.0

Great tool and excellent discount on fresh chat

Freshchat makes customer engagement a breeze. With its powerful messaging application, businesses can easily reach customers wherever they are, while implementing automation to resolve issues faster. Its personalized, targeted messages further enhance user…
Gabriela M.
Head of Customer Experience
5.0

A must have for proper customer support

Been using Freshchat for a bit. What a great piece of software! Super easy to use and basically gets your team and customers talking like old pals. It works everywhere - app, web, you name it. Zero headache sending out those just-right messages to users. This…
Van W.
Customer Service Manager
4.5

Helped increased our NPS dramatically

Freshchat is an all-in-one messaging solution that connected our customer support teams. We went with it because it offered a range of features including automated chatbots, targeted messaging, and integration with social platforms. It's easy to use and…
Hugh S.
Director of Customer Experience, USA
5.0

Just got my first cashback

It took a little over a month, but we got our cashback from NachoNacho. This deal is amazing.
Connie C.
Customer Support Representative
5.0

Great for customer engagement

Freshchat is an outstanding customer communication platform that offers a seamless and engaging experience. When we had an issue with billing their customer service team jumped right on it. As a customer service rep myself, I have to give their customer…
Charlie H.
Customer Support Operations Manager, USA
4.0

Simplified our customer support operations

Simplifies customer chats and overall communication. Love the AI touch, saving us heaps of time. There are a lot of features, however, almost overwhelming.

Frequently asked questions about Freshchat