What is LiveAgent?
LiveAgent is the ultimate cloud-based Help Desk solution for excellent customer support. Equipped with 195+ support features you'll be able to link every channel of possible support inputs like fetching emails, Facebook comments, Tweets, contact forms, live chat, or phone calls.
LiveAgent is available in 43 languages and both as a SaaS license or a self-hosted license (installed on your own server).
Server infrastructure is located in USA, UK, and Japan to ensure Millenium Falcon like speed responses and to support local law regulations (for the EU in particular).
Key benefits of using LiveAgent?
- Easy and fast setup
- Easy to learn
- Over 200+ integrations with all popular services (Gmail, Slack, and more)
- Available in 43 languages
- No setup fee
- Customer service is available 24/7
- No credit card required
- Cancel any time
Some of the main help desk features include:
- Live Chat
- Call center
- Ticketing system
- Email piping
- Chat invitations & Website monitoring
- Facebook and Twitter integration
- Knowledge Base
- Voice integration and call recording
- Support Portal
- POP3 accounts
- Ticket Routing
- Canned/Predefined messages
- Email templates
- Performance Reports
- Forum & many more
14-day free trial, no credit card required, no contracts.
- Free: $0/agent/month
- Ticket: $15/agent/month
- Ticket + Chat: $29/agent/month
- All-inclusive: $49/agent/month