Text Request vs SimpleTexting
Choose Text Request if many teammates need to share business texting without per-user fees; choose SimpleTexting if you want a lower starting monthly price and built-in tools for growing an SMS marketing list. Both offer two-way texting, mass messaging, and mobile apps. The main differences are how they charge for team access and message usage, and which features are included in their starting plans.
Last updated October 25, 2026.
At a glance
| Dimension | Text Request | SimpleTexting |
|---|---|---|
| Starting monthly price | $59.99/month for Basic | $39/month for 500 credits and a local number |
| Starting-plan usage | 1,000 included texts; $0.058 per additional text | 500 credits; $0.055 per extra credit |
| Team access | Unlimited users; no per-user fee | 3 users included; $20/month per extra user |
| Incoming SMS | Counts toward plan usage | Free |
| Unused monthly allowance | NA | Credits roll over through the following month |
| API access | $50/month add-on on lower plans; included with Enterprise | Included in plans |
| Integrations | Third-party integrations from Starter; API and webhooks offered | Mailchimp and Zapier included; custom integrations quoted |
| Website lead capture | SMS Chat website widget | Opt-in forms and pop-ups |
| Additional texting lines | $10/month per additional dashboard | $10/month per additional number |
| Existing business number | Landlines, most VoIP numbers, and toll-free numbers | Existing landlines and toll-free numbers |
| Platforms | Web, iOS, and Android | Web, iOS, and Android |
| Support | Free support and a dedicated support representative | Live support seven days a week |
Scroll the table sideways to compare each row.
Which should you choose?
Choose Text Request if
- Teams that need unlimited user access without per-seat charges
- Businesses that want a website widget for starting text conversations
- Teams that want one shared texting line on the starting plan
Choose SimpleTexting if
- Small teams that can work within three included user seats
- Businesses building subscriber lists with forms, pop-ups, and text-to-join keywords
- Teams that need API access without moving to a higher-priced plan
- Businesses that benefit from free incoming SMS and monthly credit rollover
The verdict
Pick Text Request when unlimited users, a website SMS chat widget, and texting from an existing business number are central to your workflow. Pick SimpleTexting when three user seats are enough and you want a lower-cost starting plan with free incoming SMS, monthly credit rollover, and API access included. Compare the total cost at your expected message volume, especially if you send MMS or need additional users or numbers.
Text Request vs SimpleTexting: common questions
- Which costs less to start?
- SimpleTexting lists a starting monthly cost of $39 for 500 credits and a local number. Text Request lists its Basic plan at $59.99 per month for 1,000 texts and one dashboard. The allowances differ, so the lower starting price may not mean a lower bill at your expected usage.
- How do they charge for teammates?
- Text Request includes unlimited users on its plans. SimpleTexting includes three users on paid plans and charges $20 per month for each additional user.
- Can I text from my existing business phone number?
- Text Request says it can text-enable landlines, most VoIP numbers, and toll-free numbers without affecting voice service. SimpleTexting says it can text-enable an existing landline or toll-free number. Eligibility for a specific number should be checked with the vendor.
- Do incoming texts use my allowance?
- Text Request counts sent and received texts toward plan usage. SimpleTexting makes incoming SMS free, while incoming MMS costs one credit.
- Do unused messages roll over?
- SimpleTexting says unused credits on monthly plans roll over until the end of the following month, but are lost if you downgrade. Text Request does not publish a rollover policy on the pricing information reviewed.
- Which includes API access?
- SimpleTexting lists API access among its plan features. Text Request includes API access with Enterprise and higher-volume plans and lists it as a $50-per-month add-on for lower plans.
- How can website visitors start a text conversation?
- Text Request offers an SMS Chat widget that starts a text conversation from a website. SimpleTexting offers website opt-in forms and pop-ups for collecting subscribers.
- Can I try either service before paying?
- Both vendors offer 14-day free trials. Text Request limits trial texting to its sales support number and the phone number used for verification; SimpleTexting offers a trial without requiring a credit card.