Pipedrive vs ClearCRM
Choose Pipedrive if your team primarily needs a sales CRM with a large integration marketplace; choose ClearCRM if you want sales, projects, invoicing, and customer support in one system. Both offer visual pipelines, but their pricing works differently: Pipedrive charges per seat, while ClearCRM advertises team-priced plans.
Last updated October 24, 2026.
At a glance
| Dimension | Pipedrive | ClearCRM |
|---|---|---|
| Core scope | Sales CRM and pipeline management | CRM, projects, invoicing, and support tickets |
| Paid pricing | From $14 per seat/month, billed annually | From $9/month for a team of five, billed yearly |
| Plans | Lite, Growth, Premium, Ultimate | Free, Starter Team, Growth Team, Scale Team |
| Free access | 14-day trial; no free plan published | Free plan; paid-plan trials advertised |
| Projects | Add-on on Lite and Growth; included on Premium and Ultimate | Unlimited projects advertised on Starter Team and above |
| Customer support tools | Not published as a built-in ticketing feature | Ticket management on the free plan |
| Email marketing | Campaigns add-on | Marketing automation on Growth Team and above |
| Integrations | 500-plus marketplace integrations | Zapier listed on Scale Team; other third-party tools marked coming soon |
| Platforms | Web, iOS, and Android | Web, iOS, and Android |
| Record limits | Lite: 2,500 leads and deals per seat; 300,000 account maximum | Free: 50 CRM records; paid plans: unlimited records |
| Sales automation | From Growth; 50 automations per company | Triggered emails on Starter Team; unlimited workflows on Scale Team |
| Vendor support | Chatbot on all plans; live chat from Growth | Email on all plans; live chat on paid plans |
Scroll the table sideways to compare each row.
Which should you choose?
Choose Pipedrive if
- Sales teams prioritizing deal and pipeline management
- Teams choosing from a marketplace of 500-plus integrations
- Buyers who want to add project tools to a sales-focused CRM
Choose ClearCRM if
- Teams managing sales, projects, and invoices together
- Businesses that need customer support tickets in their CRM
- Small teams seeking a free plan or team-priced subscription
The verdict
The deciding factor is how much work you want the CRM to handle beyond sales. Pipedrive fits teams centered on managing deals, with more than 500 published integrations and optional tools for projects and email campaigns. ClearCRM fits teams that also manage client delivery and support, with projects, invoicing, and ticketing listed in its plans. Check the features and limits of the specific tier before choosing.
Pipedrive vs ClearCRM: common questions
- Which should I choose for a sales-focused team?
- Pipedrive is the closer fit for a team centered on leads, deals, and sales pipelines. ClearCRM is worth considering if that team also wants projects, invoicing, and support tickets in the same system.
- How do Pipedrive and ClearCRM charge?
- Pipedrive advertises per-seat pricing starting at $14 per seat per month when billed annually. ClearCRM’s main pricing page advertises Starter Team at $9 per month for a team of five when billed yearly. Higher tiers and billing cycles have different prices.
- Is either CRM free?
- ClearCRM lists a free plan with up to two users and 50 CRM records on its main pricing page. Pipedrive advertises a 14-day free trial but does not list a permanent free plan.
- Which includes project management?
- ClearCRM advertises unlimited projects on its Starter Team plan and above. Pipedrive offers Projects as a paid add-on on Lite and Growth and includes it on Premium and Ultimate.
- Can either CRM manage customer support tickets?
- ClearCRM lists ticket management in its free-plan feature comparison. Pipedrive’s published plan comparison does not list a built-in customer support ticketing feature.
- How do their integrations compare?
- Pipedrive advertises more than 500 marketplace integrations. ClearCRM’s main pricing page lists Zapier on Scale Team and marks other third-party tool integrations as coming soon.
- Do both have mobile apps?
- Pipedrive lists iOS and Android apps in its plan comparison. ClearCRM also describes iOS and Android apps on its website.
- What limits should I check before buying?
- Pipedrive limits leads and deals by plan and seat count; Lite allows 2,500 per seat, subject to a 300,000-record account maximum. ClearCRM’s main pricing comparison lists 50 CRM records on its free plan and unlimited records on paid plans.