ShipAware vs EasyPost
Choose ShipAware if you already ship through a store or shipping platform and want alerts when orders are late, unscanned, or unfulfilled; choose EasyPost if you need to create labels, compare carrier rates, and build tracking into your shipping workflow. Both offer shipment visibility and customer-facing tracking, but ShipAware centers on monitoring existing orders, while EasyPost offers a broader shipping platform with API-based tracking and an optional Advanced Tracking service.
Last updated October 31, 2026.
At a glance
| Dimension | ShipAware | EasyPost |
|---|---|---|
| Primary focus | Shipment monitoring and issue alerts | Shipping APIs, labels, rates, and tracking |
| Access | Order and alert dashboard | APIs, dashboard, and Shopify shipping interface |
| Paid tracking price | Essential $11/month; Advanced $39/month | Tracking API $0.01–$0.03/shipment; Advanced Tracking $0.03/shipment |
| Free allowance | 60 orders/month | Up to 3,000 labels with Wallet Carriers; postage excluded |
| Getting shipments in | Store and shipping-software imports; file or bulk entry | Trackers from EasyPost labels or standalone API requests |
| Issue alerts | Late delivery, pre-shipment, and fulfillment alerts | Tracking events delivered through webhooks |
| Customer notifications | Customizable order emails on paid plans | Email and SMS with Advanced Tracking |
| Branded tracking | Logo-and-color tracking pages with embeddable lookup | Customizable pages and custom domain with Advanced Tracking |
| Shipping tools | Order tracking, alerts, and exports | Rate shopping, labels, address verification, and insurance |
| Carrier coverage | Over 2,000 supported carriers | Over 100 carrier integrations |
| Named connections | ShipStation, ShippingEasy, Shippo, Easyship, eBay, and WooCommerce | Shopify connection; carrier integrations through its API |
| Support response time | Within 24 business hours on Essential | Not published |
Scroll the table sideways to compare each row.
Which should you choose?
Choose ShipAware if
- Teams monitoring orders shipped through existing stores or shipping software
- Merchants who need alerts for late fulfillment or packages awaiting a carrier scan
- Teams that want a monthly order allowance rather than per-shipment tracking charges
Choose EasyPost if
- Teams building shipping and tracking into their own applications
- Merchants who want rate shopping and label creation alongside tracking
- Shippers who want branded tracking pages with automated email and SMS notifications
The verdict
The deciding factor is where shipping happens in your workflow. ShipAware fits a team that wants to import existing orders and act on configurable delay alerts. EasyPost fits a team that wants carrier rates, labels, and tracking in one platform, particularly if it can use an API or EasyPost’s Shopify shipping interface. Compare the tracking options carefully: EasyPost’s automated customer email and SMS notifications are part of Advanced Tracking, priced separately from its basic Tracking API.
ShipAware vs EasyPost: common questions
- Should I use ShipAware or EasyPost if I already buy labels elsewhere?
- ShipAware imports orders from connected stores and shipping software to monitor them for issues. EasyPost can also track labels bought elsewhere through standalone trackers created with its API. Choose based on whether you want a ready-made issue-alert workflow or tracking data for your own workflow.
- Which product alerts me when an order has not shipped?
- ShipAware publishes alerts for late unfulfilled orders and labels that have not received a carrier scan. EasyPost publishes carrier tracking events and webhooks, but does not describe the same built-in late-fulfillment alert workflow.
- Can both ShipAware and EasyPost notify customers?
- Yes. ShipAware lists customizable customer order emails on paid plans. EasyPost offers automated customer email and SMS notifications through Advanced Tracking.
- Can either product create shipping labels?
- EasyPost publishes label creation and carrier rate shopping as core shipping capabilities. ShipAware describes shipment monitoring and integrations with shipping software, rather than a label-creation offering.
- How do their prices compare?
- ShipAware publishes a free allowance of 60 orders per month and an Essential plan at $11 per month for 600 orders. EasyPost lists basic Tracking API pricing of $0.01–$0.03 per shipment and Advanced Tracking at $0.03 per shipment. EasyPost’s separate free shipping allowance covers up to 3,000 labels with Wallet Carriers, excluding postage.
- Do both offer branded tracking pages?
- Yes. ShipAware offers tracking pages with a merchant’s logo and colors and an embeddable order lookup. EasyPost Advanced Tracking offers customizable pages, including a custom-domain option.
- Which works with Shopify?
- ShipAware advertises a Shopify app and an order lookup that works on Shopify pages. EasyPost offers a Shopify-connected shipping interface that imports orders and prints labels.
- Do I need developers to use EasyPost tracking?
- EasyPost’s Tracking API is intended for developers integrating tracking data into an application. EasyPost also offers Advanced Tracking with configurable customer pages and notifications; its Shopify shipping interface provides a no-code way to connect a store and ship orders.