Closer vs Qualified
Choose Closer if your sales or support team needs to speak with customers through chat, calls, and screen sharing; choose Qualified if your priority is an AI SDR that engages inbound buyers across your website and email. Both offer website conversations and meeting booking, but Closer centers the adviser-led interaction while Qualified centers automated pipeline generation.
Last updated November 1, 2026.
At a glance
| Dimension | Closer | Qualified |
|---|---|---|
| Primary workflow | Adviser-led virtual selling | AI SDR-led inbound pipeline generation |
| AI role | Reply suggestions and chatbot handoff | Agentic website and email conversations |
| Conversation channels | Website chat, audio, and video | Website text, voice, and video; email |
| Live selling tools | Screen sharing and file sharing | AI presentations and meeting booking |
| Salesforce | On-demand with Enterprise | CRM integration included in all plans |
| Deployment | SaaS; private cloud or on-premise with Enterprise | Website implementation; hosting options not published |
| Plans | Accelerate and Enterprise | Premier, Enterprise, and Ultimate |
| Published price | Accelerate: $29 per user/month, billed monthly | Not published; contact sales |
| Trial | 7-day Accelerate trial | Not published |
| Published limits | Unlimited contacts, calls, and conversation history | 250K–5M monthly web sessions by plan |
| Other integrations | Google Calendar; enterprise Dialogflow and Lekta | 20+ go-to-market systems; Google Calendar |
| Support | Standard 24/5; Enterprise premium 24/7 | Dedicated implementation team; chat and email support |
Scroll the table sideways to compare each row.
Which should you choose?
Choose Closer if
- Teams whose advisers conduct live video or audio sales conversations
- Sellers who share screens and files during customer conversations
- Buyers seeking a published per-user price
- Organizations considering private-cloud or on-premise deployment
Choose Qualified if
- Teams seeking an AI SDR for inbound website and email conversations
- Salesforce-centered B2B revenue teams
- Organizations that segment and route high volumes of inbound traffic
- Teams that need published website-session and email-contact allowances
The verdict
The deciding factor is who should lead the conversation. Pick Closer for adviser-led selling with video, audio, file sharing, and an advertised per-user price. Pick Qualified for an AI SDR that qualifies and nurtures inbound buyers, particularly when Salesforce data is central to your sales process; its pricing requires a conversation with sales.
Closer vs Qualified: common questions
- What is the main difference between Closer and Qualified?
- Closer focuses on adviser-led customer conversations through chat, audio, video, and screen sharing. Qualified focuses on an AI SDR that engages and qualifies inbound buyers on websites and through email.
- Which is better for live video selling?
- Closer is the more direct fit for teams whose advisers run live video calls and share screens or files with customers. Qualified also publishes video as a mode for its AI SDR.
- Which is better for automated lead qualification?
- Qualified is the more direct fit for an AI SDR that converses with inbound buyers across website and email. Closer publishes chatbot handoff and AI reply suggestions for advisers.
- Does Closer or Qualified publish prices?
- Closer lists Accelerate at $29 per user per month when billed monthly and asks buyers to contact it for Enterprise pricing. Qualified lists three plans but asks buyers to contact sales for prices.
- Do Closer and Qualified integrate with Salesforce?
- Qualified includes Salesforce CRM integration in all three published plans. Closer lists Salesforce integration as available on demand for its Enterprise plan.
- Can either product be deployed on-premise?
- Closer lists private-cloud and on-premise deployment for Enterprise. Qualified does not publish an on-premise deployment option.
- What usage limits do the vendors publish?
- Closer lists unlimited contacts, calls, and conversation history on both plans. Qualified lists monthly web-session allowances from 250,000 on Premier to 5 million on Ultimate, alongside plan-specific active email-contact allowances.
- Is there a free trial?
- Closer's pricing page offers a seven-day Accelerate trial. Qualified does not publish a free-trial offer on its pricing page.