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Closer vs Qualified

Choose Closer if your sales or support team needs to speak with customers through chat, calls, and screen sharing; choose Qualified if your priority is an AI SDR that engages inbound buyers across your website and email. Both offer website conversations and meeting booking, but Closer centers the adviser-led interaction while Qualified centers automated pipeline generation.

Last updated November 1, 2026.

At a glance

Closer compared with Qualified, one row per dimension
DimensionCloserQualified
Primary workflowAdviser-led virtual sellingAI SDR-led inbound pipeline generation
AI roleReply suggestions and chatbot handoffAgentic website and email conversations
Conversation channelsWebsite chat, audio, and videoWebsite text, voice, and video; email
Live selling toolsScreen sharing and file sharingAI presentations and meeting booking
SalesforceOn-demand with EnterpriseCRM integration included in all plans
DeploymentSaaS; private cloud or on-premise with EnterpriseWebsite implementation; hosting options not published
PlansAccelerate and EnterprisePremier, Enterprise, and Ultimate
Published priceAccelerate: $29 per user/month, billed monthlyNot published; contact sales
Trial7-day Accelerate trialNot published
Published limitsUnlimited contacts, calls, and conversation history250K–5M monthly web sessions by plan
Other integrationsGoogle Calendar; enterprise Dialogflow and Lekta20+ go-to-market systems; Google Calendar
SupportStandard 24/5; Enterprise premium 24/7Dedicated implementation team; chat and email support

Scroll the table sideways to compare each row.

Which should you choose?

Closer logo

Choose Closer if

  • Teams whose advisers conduct live video or audio sales conversations
  • Sellers who share screens and files during customer conversations
  • Buyers seeking a published per-user price
  • Organizations considering private-cloud or on-premise deployment
See Closer — 20% CASHBACK
Qualified logo

Choose Qualified if

  • Teams seeking an AI SDR for inbound website and email conversations
  • Salesforce-centered B2B revenue teams
  • Organizations that segment and route high volumes of inbound traffic
  • Teams that need published website-session and email-contact allowances
See Qualified

The verdict

The deciding factor is who should lead the conversation. Pick Closer for adviser-led selling with video, audio, file sharing, and an advertised per-user price. Pick Qualified for an AI SDR that qualifies and nurtures inbound buyers, particularly when Salesforce data is central to your sales process; its pricing requires a conversation with sales.

Closer vs Qualified: common questions

What is the main difference between Closer and Qualified?
Closer focuses on adviser-led customer conversations through chat, audio, video, and screen sharing. Qualified focuses on an AI SDR that engages and qualifies inbound buyers on websites and through email.
Which is better for live video selling?
Closer is the more direct fit for teams whose advisers run live video calls and share screens or files with customers. Qualified also publishes video as a mode for its AI SDR.
Which is better for automated lead qualification?
Qualified is the more direct fit for an AI SDR that converses with inbound buyers across website and email. Closer publishes chatbot handoff and AI reply suggestions for advisers.
Does Closer or Qualified publish prices?
Closer lists Accelerate at $29 per user per month when billed monthly and asks buyers to contact it for Enterprise pricing. Qualified lists three plans but asks buyers to contact sales for prices.
Do Closer and Qualified integrate with Salesforce?
Qualified includes Salesforce CRM integration in all three published plans. Closer lists Salesforce integration as available on demand for its Enterprise plan.
Can either product be deployed on-premise?
Closer lists private-cloud and on-premise deployment for Enterprise. Qualified does not publish an on-premise deployment option.
What usage limits do the vendors publish?
Closer lists unlimited contacts, calls, and conversation history on both plans. Qualified lists monthly web-session allowances from 250,000 on Premier to 5 million on Ultimate, alongside plan-specific active email-contact allowances.
Is there a free trial?
Closer's pricing page offers a seven-day Accelerate trial. Qualified does not publish a free-trial offer on its pricing page.