Vitally
Eligibility requirements
- New account signups only.
- NachoCard is required to redeem this discount for attribution purposes.
- Discount is provided in the form of cashback directly from NachoNacho. For questions related to your discount, please reach out to us.
- This deal is only available for premium members.
What is Vitally?
Vitally is the first Customer Success Platform (CSP) to combine productivity and collaboration tools with essential customer data. Vitally empowers B2B Customer Success teams to increase net retention revenue (NRR), deliver the best possible customer experience, and increase their team's efficiency.
At Vitally, we’re building the platform that finally addresses this need for Customer Success. By combining tools that enable best-in-class productivity with real-time customer data from your tech stack, our mission is to ensure your Customer Success team never misses an opportunity to help their customers succeed.
Key benefits of using Vitally?
Productivity: Boost team productivity while reducing the busy work. With Vitally, your team can focus on the tasks and work that matter while powerful automation takes care of the routine stuff.
Visibility: Put your customer data at the heart of everything you do. Measure the entire customer journey with Health Scores and Reports for real-time business insight.
Collaboration: Keep your team and customers on the same page with data-powered collaboration. Stay aligned on impactful business objectives and essential tasks to succeed together.
Integrations: Sync customer data from tools across your tech stack in a matter of minutes—without tapping in engineering, operations, or IT for assistance.
Product Education: Vitally Academy & Help Center/Knowledge Base
Vitally Features
Core Features:
- Health Scores
- Dashboards & Reporting
- Docs
- Boards
- Goals
- Tables
- Customer 360
- Workflow Automation with branching logic
- 50+ Integrations
- Success Metrics
- Custom Traits
- Account Hierarchy
- Conversations (Email)
- Notes
- Tasks
- Opportunity & Risk Indicators
Plus:
- NPS
- Analytics API
- Rest API
- Unlimited Observer Seats
- Data Warehouse Integrations
- Unlimited Docs
- Unlimited Workflow Automations
- SSO
Vitally Pricing
Pricing plans are built to scale and cater to the needs of our customers while providing complete access to our Customer Success Platform.
Pricing Tiers:
- Tech-Touch: Built for one-to-many & Product-Led Growth Customer Success teams.
- Hybrid-Touch: Built for handling mixed models and scaling Customer Success teams.
- High-Touch: Built for teams executing white glove, 1-1 Customer Success.
Interested in learning more about Vitally? Book time with one of our Customer Success experts to get a walkthrough of our platform, discuss pricing, and share how we can help you and your team through scaling growth.