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Vitally is the first Customer Success Platform (CSP) to combine productivity and collaboration tools with essential customer data. Vitally empowers B2B Customer Success teams to increase net retention revenue (NRR), deliver the best possible customer experience, and increase their team's efficiency.

At Vitally, we’re building the platform that finally addresses this need for Customer Success. By combining tools that enable best-in-class productivity with real-time customer data from your tech stack, our mission is to ensure your Customer Success team never misses an opportunity to help their customers succeed.

Productivity: Boost team productivity while reducing the busy work. With Vitally, your team can focus on the tasks and work that matter while powerful automation takes care of the routine stuff.

Visibility: Put your customer data at the heart of everything you do. Measure the entire customer journey with Health Scores and Reports for real-time business insight.

Collaboration: Keep your team and customers on the same page with data-powered collaboration. Stay aligned on impactful business objectives and essential tasks to succeed together.

Integrations: Sync customer data from tools across your tech stack in a matter of minutes—without tapping in engineering, operations, or IT for assistance.

Product Education: Vitally Academy & Help Center/Knowledge Base