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Image for product Empra Partners in the marketplace NachoNacho
Image for product Empra Partners in the marketplace NachoNacho

Empra Partners

Advisory & Coaching
Business Services
Empra Partners optimises B2B SaaS growth with tailored customer success strategies, reducing churn and driving revenue.
Started: 2024
London, London, GB
2 employees
Typical project
$4k to $20k
Average hourly rate
$150 - $200
Average monthly retainer
$2k to $6k
Our ideal customers
Company size
1-10
11-50
51-200
Industry
Technology, Information & Media
More about us
Products we’re experts in
Instantly.ai
Apollo.io
Zapier
Make
Gmail
Notion
Totango
ChurnZero
CHURNKEY, INC.
Vitally
Zendesk
Gainsight
Salesforce
Slack
Canva
Asana
Skills
CRM - customer service
Customer loyalty
Customer Service Outsourcing - Email support services
Translation - French
Stage of software purchase
Pre-purchase (help with selection)
Post-purchase (help with implementation)
Work location
Remote
In-person

What we do

Empra Partners is a leading consultancy firm focused on empowering early-stage B2B SaaS companies through cutting-edge customer success strategies. With a mission to reduce churn and enhance sustainable revenue growth, Empra Partners has supported over 220 SaaS companies from pre-seed to Series C stages. Their innovative approach, known as "CS 3.0," combines data-driven techniques with personalized strategies to optimize customer engagement and satisfaction.

Key offerings of Empra Partners include:

  • Customer Success Strategies: Tailored plans that align with your business goals, ensuring customer retention and long-term growth.
  • CS 3.0 Methodology: A proactive, data-driven approach that enhances customer interactions, minimizes churn, and maximizes revenue.
  • Proven Experience: Having raised over £85M for clients, Empra Partners brings a wealth of knowledge and a track record of success in the SaaS industry.
  • Comprehensive Support: From building Customer Success departments from scratch to refining existing strategies, Empra Partners offers end-to-end solutions that deliver measurable results.

Empra Partners envisions a future where every B2B SaaS company, especially those in their formative stages, considers customer success as the foundation of their growth. By partnering with Empra Partners, businesses can ensure that their customers not only achieve their desired outcomes but also have an exceptional experience throughout their journey.

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Empra Partners Clients

Product RedTrack
RedTrack
Product Revolution RE
Revolution RE
Product Nuzul
Nuzul
Product Equalture
Equalture
Product Sympl
Sympl
Product Innpactia
Innpactia
Product Find Me Sales
Find Me Sales
Product Accacia
Accacia