What is Seller Investigators?
Built in 2017, Seller Investigators is a best-in-class Amazon reimbursement service that refunds every lost dollar back to FBA sellers, in less time and with more transparency than anyone else in the industry. But we’re also more than that.
As our co-founder Lee Loree likes to say, “We want to do right by everybody in the room.” That customer-focused, people-driven approach runs through everything we do at Seller Investigators, whether it’s our commitment to communication or the clarity our tools provide. It also drives the people behind our brand. Our global network of 300+ case managers and advisors started growing after a family trip Rob Ferreira took to his wife’s native Philippines. And it hasn’t stopped since.
With 3 offices in the United States serving the US, UK, EU, Asia, and the Middle East, Seller Investigators has become a worldwide authority in the Amazon space. We were proud to join Carbon6 in 2022 as its flagship reimbursements service.
Key benefits of using Seller Investigators?
Amazon Reimbursements Made Simple.
Get Your Money Back with Seller Investigators.
Reclaim your time and money with the most transparent Amazon reimbursement service in the industry.
More Money in Less Time
We investigate, file, and manage your FBA reimbursement cases efficiently and immediately. And we get you the biggest returns. Get a free, no-obligation audit in just 48 hours, and only pay a 25% commission fee when your money is back with you – where it belongs.
The Industry’s Most Transparent Dashboard
Our dashboard offers FBA sellers the most trusted view of Amazon’s reimbursement process. The Proprietary Refund Search Engine we’ve developed tracks and monitors every claim, and finds every last dollar – including the money other providers miss.
Maximum Clarity & Confidence
Whether you want accurate alerts for weight and dimension changes, or need an automatic packing list generator to make invoice reporting painless, the Seller Investigators toolkit offers comprehensive support and best-in-class service to sellers, absolutely free of charge
Seller Investigators Info
- 48-Hour Audit
- Direct Refund Deposit
- No Fee Until You Get Paid
- We Find Money Others Don’t
- Amazon TOS Compliant
- Itemized Case Logs
- Hyperlinked Cases for Searchability
- 100% Traceable Refunds
- Cost-Free Tools
- Comprehensive Support
- Automated Alerts
- Pain-free invoice reporting