What is Delighted?
Collect and analyze survey feedback with Delighted, the self-serve experience management platform of choice for the world’s top brands. Get set up in minutes, no technical knowledge required.
Create customer and employee surveys in seconds. No expertise required.
Create best practice surveys your audience will actually enjoy. That means higher survey response rates and more actionable feedback. Delighted’s intuitive survey creator makes it easier than ever.
Delighted customize survey feature
Customize to your brand
Align the look and feel of your survey with your brand with ease. Add your logo, customize colors, create a branded survey page — all in Delighted.
Delighted survey question personalization
Personalize the question
Tailor your survey to each recipient’s situation. Address the survey directly to them, and ask about their specific product or interaction.
Delighted customer feedback survey setup
Quick and simple setup
Create surveys optimized to work perfectly on desktop, mobile, and across channels (email, web, kiosk) with the easy-to-use web setup experience.
Delighted customer feedback additional questions
Get more detailed feedback
Follow up the rating question with an open-ended feedback question, and add up to 10 additional questions to drive even more insight.