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Text Request vs Heymarket

Choose Text Request if you want unlimited users and included texts in a monthly plan; choose Heymarket if you need a shared inbox that can bring SMS together with other messaging channels. The biggest buying differences are how each vendor charges for users and messages, and which features are included in its entry plan.

Last updated October 25, 2026.

At a glance

Text Request compared with Heymarket, one row per dimension
DimensionText RequestHeymarket
Pricing modelFrom $59.99/month, billed monthlyFrom $49/user/month, billed annually; message credits extra
User licensesUnlimited users on every planPer user; two-user minimum
Message allowanceBasic includes 1,000 texts/monthPurchased credit bundle; 1 SMS segment per credit
Beyond the allowanceBasic: $0.058 per additional textAdditional credit bundles added automatically
Mass messagingMass texting on BasicList broadcasts and campaigns on Plus or higher
Messaging channelsSMS and MMSSMS/MMS on Standard; additional channels on higher plans
IntegrationsHubSpot and Zapier on Starter or higherHubSpot on Standard; Zapier and Microsoft Teams on Plus or higher
API accessIncluded on Enterprise; add-on on lower plansPro or higher
PlatformsWeb, iOS and AndroidWeb, iOS and Android
Existing business numberLandline and most VoIP or toll-free numbersLandline, VoIP and toll-free numbers
ContactsUnlimited on every planUnlimited on every plan
SupportFree supportEmail on Standard; in-app live chat on Plus or higher

Scroll the table sideways to compare each row.

Which should you choose?

Text Request logo

Choose Text Request if

  • Teams that want unlimited users on every plan
  • Businesses that want 1,000 included texts on the Basic plan
  • Buyers who need mass texting on the entry plan
  • Businesses that prefer monthly billing without a contract
See Text Request — 15% CASHBACK
Heymarket logo

Choose Heymarket if

  • Teams that need an omnichannel shared inbox
  • Businesses planning to add email or social messaging channels
  • Teams that want HubSpot integration on the entry plan
  • Buyers who need Microsoft Teams integration on Plus or higher
See Heymarket

The verdict

Pick Text Request when several employees need to share business texting without per-user charges, especially if mass texting on the entry plan matters. Pick Heymarket when an omnichannel inbox or integrations such as Microsoft Teams are the deciding factor, and budget for the required user licenses and message credits. Compare the plans at your expected team size and message volume rather than treating either advertised starting price as the total cost.

Text Request vs Heymarket: common questions

How much do Text Request and Heymarket cost to start?
Text Request lists Basic at $59.99 per month with 1,000 included texts and unlimited users. Heymarket lists Standard at $49 per user per month when billed annually, requires at least two users, and charges separately for a message-credit bundle. Promotional pricing and other charges may change the amount due.
Does either product charge for each user?
Text Request publishes unlimited users on every plan. Heymarket charges per user and requires a minimum of two users on every plan.
Is mass texting included in the cheapest plan?
Text Request includes mass texting on Basic. Heymarket lists broadcasts and campaigns on Plus and higher, not on Standard.
How are messages counted?
Text Request Basic includes 1,000 texts per month and charges $0.058 for each additional text; longer messages can count as multiple texts. Heymarket sells message-credit bundles, with one credit covering an SMS segment of up to 160 characters. Inbound and outbound messages count toward usage.
Can I text from my existing business number?
Text Request says it can text-enable landlines and most VoIP and toll-free numbers without affecting voice service. Heymarket says it can text-enable existing landline, VoIP and toll-free numbers while keeping voice service intact.
Which integrations come with the entry plan?
Text Request lists third-party integrations such as HubSpot and Zapier on Starter or higher, rather than Basic. Heymarket includes HubSpot on Standard; Zapier and Microsoft Teams are available on Plus or higher.
Can I use either product on my phone?
Yes. Text Request and Heymarket both publish iOS and Android apps as well as web access.
Can I try Text Request or Heymarket before paying?
Both vendors advertise a 14-day free trial.