Otter.ai vs Fireflies.ai
Choose Otter.ai if your team wants live meeting notes, collaborative transcripts, and action-item workflows; choose Fireflies.ai if broader meeting-platform coverage, more transcription languages, or conversation analytics are the deciding factors. Both offer free plans, desktop and mobile apps, and paid team plans, but their free-plan limits and paid pricing differ.
Last updated October 24, 2026.
At a glance
| Dimension | Otter.ai | Fireflies.ai |
|---|---|---|
| Free transcription | 300 minutes per user monthly | Unlimited with Auto-join; otherwise 3 meetings by default |
| Free storage or history | 25 most recent conversations visible | 400 minutes of storage per team |
| Pro price | $16.99 monthly; $8.33 per user/month annually | $18 monthly; $10 per seat/month annually |
| Business price | $30 monthly; $19.99 per user/month annually | $29 monthly; $19 per seat/month annually |
| Meeting platforms | Zoom, Google Meet, Microsoft Teams | Zoom, Google Meet, Microsoft Teams, Webex, GoToMeeting |
| Transcription languages | 6 listed languages | 100+ languages |
| Pro file imports | 10 files monthly; 1,200 shared transcription minutes | Unlimited credits; paid-upload rate limits apply |
| Business analytics | Usage analytics and activity logs | Conversation intelligence and team analytics |
| Integrations | Salesforce, HubSpot, Zapier on Pro | Unlimited integrations on Pro |
| Apps and access | Web, Mac, Windows, iOS, Android | Web, desktop, iOS, Android, Chrome extension |
| Enterprise HIPAA offering | HIPAA compliance add-on | HIPAA compliance included |
| Support | Prioritized support on Business | Dedicated account manager on Enterprise |
Scroll the table sideways to compare each row.
Which should you choose?
Choose Otter.ai if
- Teams that annotate live transcripts and assign action items
- Teams centered on Zoom, Google Meet, and Microsoft Teams
- Buyers who want Otter Pro’s lower listed annual price
- Organizations seeking an Enterprise HIPAA add-on
Choose Fireflies.ai if
- Teams that also hold meetings on Webex or GoToMeeting
- Teams transcribing conversations in many languages
- Buyers who want Business-plan conversation intelligence
- Free users willing to enable Auto-join for unlimited transcription
The verdict
Pick Otter.ai when the priority is working together in live transcripts and organizing follow-ups from Zoom, Google Meet, or Microsoft Teams meetings. Pick Fireflies.ai when Webex support, transcription in 100+ languages, or Business-plan conversation intelligence matters more. Check the plan limits as well as the price: Otter’s free plan has a monthly transcription allowance, while Fireflies’ free unlimited transcription requires Auto-join and has separate storage and AI-feature limits.
Otter.ai vs Fireflies.ai: common questions
- Which is better for a free meeting-transcription workflow?
- Otter.ai Basic includes 300 transcription minutes per user each month and displays the 25 most recent conversations. Fireflies.ai Free offers unlimited transcription when Auto-join is enabled, but has 400 minutes of storage per team and limited AI summaries. Without Auto-join, Fireflies defaults to three meeting transcriptions for new users.
- How much do Otter.ai Pro and Fireflies.ai Pro cost?
- Otter.ai Pro lists $16.99 per user per month when paid monthly, or $8.33 per user per month when billed annually. Fireflies.ai Pro lists $18 per seat per month when paid monthly, or $10 per seat per month when billed annually. These are vendor-listed prices, not marketplace cashback rates.
- Which supports Webex meetings?
- Fireflies.ai lists Webex among its supported video-conferencing integrations. Otter.ai lists Zoom, Google Meet, and Microsoft Teams for automatic meeting notes; its pricing page does not list Webex for that feature.
- Which supports more transcription languages?
- Fireflies.ai advertises transcription in more than 100 languages. Otter.ai lists English, Spanish, French, German, Japanese, and Chinese on its pricing page.
- Can either product transcribe uploaded recordings?
- Yes. Otter.ai Basic allows three lifetime audio or video file imports, while Pro allows 10 per month. Fireflies.ai supports audio and video uploads on its Free plan and unlimited transcription credits on paid plans, subject to published upload rate limits.
- Which offers conversation analytics for teams?
- Fireflies.ai includes conversation intelligence and admin team analytics on its Business plan. Otter.ai includes usage analytics and activity logs on its Business plan; its pricing page also lists keywords and speaker talk time among transcription features.
- Do Otter.ai and Fireflies.ai offer SSO and HIPAA options?
- Both list SSO and SCIM on their Enterprise plans. Otter.ai lists HIPAA compliance as an Enterprise add-on; Fireflies.ai lists HIPAA compliance within Enterprise.
- Do I need a bot in the meeting to record with either product?
- No. Otter.ai says its Mac and Windows desktop app can record meetings without a bot joining. Fireflies.ai offers a desktop app and a Chrome extension for recording without its meeting bot.