JustCall vs Dialpad for Startups
Choose JustCall if your startup’s priority is customer calling, SMS outreach, and CRM workflows; choose Dialpad for Startups if you qualify for its free seats and need phone service, team messaging, and video meetings together. JustCall’s Pro plan includes a power dialer and bulk SMS campaigns, while Dialpad’s startup program offers qualifying companies 10 free Dialpad Connect Pro seats and 10 free Dialpad Meetings Business seats.
Last updated October 24, 2026.
At a glance
| Dimension | JustCall | Dialpad for Startups |
|---|---|---|
| Startup offer | Not published | 10 free Connect Pro and 10 Meetings Business seats for qualifying startups |
| Entry paid price | Team: $29/user/month, billed annually | Connect Standard: $15/user/month, billed annually |
| License minimum | 2 seats; 10 on Business | NA |
| Communication channels | Voice, SMS, MMS, and WhatsApp | Voice, messaging, and video meetings |
| Outbound sales tools | Power dialer and bulk SMS on Pro | Sales tools offered through Dialpad Sell |
| Included messaging | Team: 500 US/Canada SMS segments per seat monthly | Connect: first 250 outbound SMS/MMS per seat monthly covered after registration |
| Video meetings | Not published | Startup offer includes Meetings Business; 150 participants, 5-hour limit |
| Integrations | 100+ CRM and data integrations listed on Team | CRM integrations on Connect Pro; app marketplace |
| Platforms | Web, Mac, Windows, iOS, and Android | Desktop, mobile, tablet, and desk phones |
| Deployment | Cloud phone system | Cloud-based setup |
| Support | Dedicated phone line on Business | 24/7 customer support on Connect Pro |
| Free trial | 14 days | 14 days for Dialpad Connect |
Scroll the table sideways to compare each row.
Which should you choose?
Choose JustCall if
- Teams running outbound calling campaigns
- Teams using bulk SMS alongside customer calls
- Teams building call and text workflows around a CRM
- Startups that do not meet Dialpad’s program requirements
Choose Dialpad for Startups if
- Eligible startups seeking 10 free phone and meeting seats
- Teams combining business calls, internal messaging, and meetings
- Startups needing video meetings with up to 150 participants
- Teams seeking 24/7 support on Dialpad Connect Pro
The verdict
The deciding factor is how your team communicates. Pick JustCall for sales and support workflows centered on customer calls and texts, particularly if you need a power dialer or bulk SMS. Pick Dialpad for Startups if your team also needs meetings and internal messaging, and can meet the program’s eligibility requirements. Compare the paid plans if you do not qualify for Dialpad’s startup offer.
JustCall vs Dialpad for Startups: common questions
- Which is a better fit for a startup sales team?
- JustCall is a fit for a startup focused on outbound calls and texts: its Pro plan includes a power dialer and bulk SMS campaigns. Dialpad Connect Pro is a fit when the same team also wants business calling, internal messaging, and meetings; Dialpad sells additional sales tools through Dialpad Sell.
- Are Dialpad’s 10 free startup seats available to every startup?
- No. Dialpad’s startup program requires an application. Its published requirements include qualifying investment, an incubator or accelerator affiliation, no more than 25 employees for the free tier, and location in an eligible country. Other Dialpad for Good programs have different investment requirements.
- What do the free Dialpad startup seats include?
- Dialpad’s program terms specify up to 10 Dialpad Connect Pro licenses and 10 Dialpad AI Meetings Business licenses at no charge for qualifying companies. The free licenses cover one office; taxes, fees, and certain calling charges can still apply.
- How much do paid JustCall and Dialpad plans start at?
- For US pricing with annual billing, JustCall Team starts at $29 per user per month with a two-seat minimum. Dialpad Connect Standard starts at $15 per user per month; Connect Pro is $25 per user per month. Dialpad’s qualifying startup offer is separate from those paid list prices.
- Which product includes video meetings?
- Dialpad Connect includes meetings, and the qualifying Dialpad for Startups offer includes 10 Meetings Business licenses. Dialpad publishes a 150-participant and five-hour limit for Meetings Business. JustCall does not publish an included video-meetings plan in its pricing.
- How do their included text-message allowances compare?
- In the US/Canada region, JustCall Team includes 500 one-to-one SMS segments per license monthly; bulk campaigns and automated texts use credits. After successful messaging registration, Dialpad covers the first 250 outbound SMS/MMS messages per Dialpad Connect license monthly, pooled at the office level for eligible direct-number messaging.
- Can a one-person startup buy JustCall?
- JustCall requires at least two licenses, even if only one person actively uses the account. Its Business plan lists a 10-license minimum.
- How do the NachoNacho offers differ?
- The NachoNacho listings describe 15% cashback for JustCall and 10 free lifelong seats for Dialpad. Dialpad publishes a qualifying startup program for 10 free Connect and Meetings seats; applicants should check its requirements and terms rather than assume the seats are automatic.