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JustCall vs Aircall

Choose JustCall if you have a two-person team or want bundled SMS segments and bulk campaigns; choose Aircall if you have at least three users and prioritize its larger published integration catalog and AI Voice Agent minutes included with its phone plans. Both offer calling, messaging, sales tools, and AI features, but the included allowances and plan requirements differ.

Last updated October 24, 2026.

At a glance

JustCall compared with Aircall, one row per dimension
DimensionJustCallAircall
Starting price, billed annuallyTeam: $29/user/monthEssentials: $30/license/month
Minimum seats on entry plan23
Enterprise-tier minimumBusiness: 10 licensesEnterprise: 25 licenses
Entry-plan SMS allowance500 one-to-one segments/license/month in US/Canada4,000 outbound messages/user/month
WhatsAppShared WhatsApp inbox$10/seat/month add-on
Sales dialingPower on Pro; predictive on SalesProPower Dialer on Professional
AI Voice AgentsUsage-priced add-on50 minutes/month included with phone plans
Published integration count100+ CRM and data integrations250+ integrations
Included phone numbers2/account: one JustCall, one Sales Dialer1 local or toll-free number/plan
Calling allowanceUnlimited US/Canada calling on Team; fair usage appliesUnlimited US/Canada calling on Essentials; terms apply
PlatformsWeb, Windows, macOS, iOS, AndroidWeb, Windows, macOS, iOS, Android
SupportLive chat and email; dedicated phone line on BusinessEmail and phone on all phone plans

Scroll the table sideways to compare each row.

Which should you choose?

JustCall logo

Choose JustCall if

  • Teams starting with two users
  • US and Canada teams seeking bundled one-to-one SMS segments
  • Sales teams evaluating bulk SMS and predictive dialing
  • Teams seeking a published monthly billing price
See JustCall — 15% CASHBACK
Aircall logo

Choose Aircall if

  • Teams of at least three users seeking 250+ integrations
  • Teams seeking included AI Voice Agent minutes
  • Teams requiring phone support on the entry plan
  • Teams evaluating a Power Dialer and outbound campaigns
See Aircall — 15% CASHBACK

The verdict

The deciding factor is what your team needs included at its chosen tier. JustCall fits a two-person team or a sales team seeking bulk SMS and multiple dialer types, though those sales features require higher tiers or a quote. Aircall fits a team that wants 250+ integrations, phone support on its entry plan, and 50 AI Voice Agent minutes per month included with a phone plan. Compare the total for your required seats, messaging usage, and add-ons before choosing.

JustCall vs Aircall: common questions

Which costs less for a small team?
JustCall Team starts at $29 per user per month billed annually and requires two seats. Aircall Essentials starts at $30 per license per month billed annually and requires three seats. Usage charges and add-ons can change the total.
Can I pay monthly instead of annually?
Yes. JustCall lists monthly billing, with Team at $39 per user per month in USD. Aircall also offers monthly billing, but its displayed $30 Essentials starting price is for annual billing.
Is texting included?
JustCall Team includes 500 one-to-one SMS segments per license per month in its US/Canada region; bulk campaigns and automated SMS use credits. Aircall publishes 4,000 outbound SMS messages per user per month, with messaging availability and terms that vary by country.
Do both offer WhatsApp?
Yes. JustCall publishes a shared WhatsApp inbox. Aircall lists WhatsApp in Aircall as an add-on at $10 per seat per month.
Which offers more sales dialing options?
JustCall lists a Power Dialer on Pro and power, dynamic, and predictive dialing on its quote-priced SalesPro plan. Aircall lists a Power Dialer and outbound campaigns on Professional.
Are AI phone agents included?
Aircall lists 50 AI Voice Agent minutes per month with its phone plans, with additional usage available for purchase. JustCall lists its AI Voice Agent as an add-on and publishes usage-based pricing.
Can either platform handle international calls?
Yes, but included calling depends on the plan and destination. JustCall excludes international calls from its standard regional calling allowance. Aircall asks Essentials and Professional customers to contact it for international rates and bundles; Enterprise lists unlimited global calls subject to terms.
Can I try JustCall or Aircall before subscribing?
JustCall publishes a 14-day free trial. Aircall offers free access to test its platform before committing.