Heyy vs AgentX
Choose Heyy if your main job is managing customer conversations across website chat and social messaging; choose AgentX if you need to build, test, and deploy AI agents across business workflows. Heyy combines AI employees with a shared inbox, campaigns, and a mini CRM. AgentX focuses on multi-agent workflows, evaluation, integrations, and production deployment.
Last updated October 24, 2026.
At a glance
| Dimension | Heyy | AgentX |
|---|---|---|
| Customer-facing channels | Website chat, WhatsApp, Instagram, Messenger | Web widget, WhatsApp, Slack, Teams, email, API |
| Conversation workspace | Shared inbox and mini CRM | Not published |
| Agent testing | Not published | Demo evaluation on paid self-service plans; full program on Enterprise |
| Campaigns | Campaigns; scheduling and recurrence on Pro | Not published |
| Hosting options | Not published | Cloud; on-premises on Enterprise |
| Integrations | CRM, e-commerce, ticketing, and API connections | Built-in integrations, MCPs, and custom API connections |
| Monthly plans | Hobby $49; Pro $149; Ultra $499; Enterprise custom | Free $0; Solo Builder $49; Professional $199; Business $299; Enterprise custom |
| Free entry | Seven-day Hobby trial | Free plan with 200 one-time credits |
| Agents on entry paid plan | One AI employee on Hobby | Up to 25 agents on Solo Builder |
| Entry paid-plan credits | 1,000 per month on Hobby | 5,000 per month on Solo Builder |
| Included seats | One on Hobby; five on Pro | One on Solo Builder; two on Professional |
| Support | Basic on Hobby; priority on Ultra | Priority support on Business; enterprise SLA on Enterprise |
Scroll the table sideways to compare each row.
Which should you choose?
Choose Heyy if
- Teams handling WhatsApp, Instagram, Messenger, and website chat
- Sales or support teams that need a shared inbox
- Businesses that want campaigns and contact records alongside conversations
- Teams starting with one AI employee and a seven-day trial
Choose AgentX if
- Builders creating multi-agent workflows
- Teams that need agent testing and production monitoring
- Agencies that need white-label deployment and client workspaces
- Enterprises requiring an on-premises deployment option
The verdict
The deciding factor is what your team needs to operate. Pick Heyy for a customer-messaging workspace where staff can manage conversations alongside AI employees. Pick AgentX for an agent-building platform with workflow orchestration and deployment options, especially if testing agents or deploying on-premises matters.
Heyy vs AgentX: common questions
- Which should I choose for customer messages across social channels?
- Heyy is the closer fit for a team managing customer conversations across WhatsApp, Instagram, Messenger, and website chat because it provides a shared inbox alongside its AI employees. AgentX publishes WhatsApp and web-widget deployment, but does not publish a shared-inbox feature.
- Does AgentX have a free plan, and does Heyy?
- AgentX publishes a $0 Free plan with 200 one-time credits for building and testing agents; production deployment starts on a paid plan. Heyy publishes a seven-day trial of its Hobby plan rather than a permanent free plan.
- What do the entry paid plans cost?
- Heyy Hobby and AgentX Solo Builder each list a $49 monthly price. Their allowances differ: Hobby includes one AI employee and 1,000 monthly credits, while Solo Builder includes up to 25 agents and 5,000 monthly credits.
- Which supports agent evaluation before deployment?
- AgentX publishes demo evaluation mode on its paid self-service plans and a full evaluation program on Enterprise. Heyy does not publish a comparable agent-evaluation program.
- Can either platform deploy on-premises?
- AgentX lists on-premises deployment for its custom-priced Enterprise plan. Heyy does not publish an on-premises deployment option.
- Which is suited to agencies deploying agents for clients?
- AgentX Professional and Business include white-label deployment and client workspaces for agencies. Heyy lists removal of its Powered By branding on Ultra, but does not publish client workspaces.
- Can I run campaigns in either product?
- Heyy lists campaigns on Hobby and scheduled, recurring campaigns on Pro. AgentX does not publish a comparable campaign feature.
- Do both products offer API access?
- Yes. Heyy lists full API access on Hobby, and AgentX lists API access across its published plans, including Free.