Image for product Helpwise in the marketplace NachoNacho

Helpwise

20% CASHBACK All Plans. Forever.
Save up to $2,400/year
PremiumPremium
Setup your customer service platform integrating email, SMS, chat etc. in minutes. Improve team productivity and CSAT.
CRM
Customer Support
Lifetime Discounts
Image for product Helpwise in the marketplace NachoNacho

Helpwise

20% CASHBACK All Plans. Forever.
Save up to $2,400/year
PremiumPremium
Setup your customer service platform integrating email, SMS, chat etc. in minutes. Improve team productivity and CSAT.
CRM
Customer Support
Lifetime Discounts
Deal details ↓
Image for product Helpwise in the marketplace NachoNacho

Helpwise

20% CASHBACK All Plans. Forever.
Save up to $2,400/year
Setup your customer service platform integrating email, SMS, chat etc. in minutes. Improve team productivity and CSAT.
PremiumPremium
CRM
Customer Support
Lifetime Discounts
Deal details ↓

Eligibility requirements

  • New account signups only.
  • NachoCard is required to redeem this discount for attribution purposes.
  • Discount is provided in the form of cashback directly from NachoNacho. For questions related to your discount, please reach out to us.
  • This deal is only available for premium members.

What is Helpwise?

Loyal customers spend more with your business and generate referrals. And providing good customer service is integral to achieve that! With Helpwise, managing customer service is easy -

Helpwise integrates with Email (think support@, sales@, careers@ etc.), Live Chat, Whatsapp, SMS & Calls, Facebook, Instagram, Twitter.

Get started with Helpwise, a customer service solution you can set up in minutes.

Key benefits of using Helpwise?

1. Setup your customer service platform easily

2. Communicate with your customers across all channels from a single place. 

3. Improve collaboration within your team

3. Establish accountability - no more shared passwords

4. Setup self-service and automation to reduce number of queries and response times

5. Get actionable insights on improving team productivity and customer satisfaction

Helpwise Features

1. Integrate with Email, Chat, SMS & Voice, Whatsapp, social media

2. Setup chatbot to answer common queries automatically

3. Build a Help Center to host common FAQs for your customers

4. Integrate with Slack, Hubspot, Pipedrive, Clickup, Google calendar and 50+ more tools

5. Automate your work, including auto assignment

6. Use Notes, mentions and shared drafts for easy collaboration on conversations

7. Create Service Level Agreement (SLA) rules to improve response times
8. Organize better with tags

9. Get Reporting and analytics on team productivity, CSAT, tags and more

10. Setup CSAT surveys to understand customer experience
11. Save time with canned responses / saved replies

Helpwise Pricing

Free trial.

Pricing starts at $12/month per user (Standard)

$20/month per user (Premium)

$40/month per user (Advanced)

Helpwise Discount Available
20% CASHBACK All Plans. Forever.
Save up to $2,400/year
Get 20% CASHBACK with our exclusive Helpwise deal by subscribing from the NachoNacho marketplace. NachoNacho is the best way to buy SaaS with exclusive promo codes, coupons, and deals.

Helpwise Reviews

Profile image for Ivan Rice
User
May 29, 2023
Unreliable customer support & buggy features
Confusing UI. Customer service is slow to respond. Too many bugs for essential features like Email & SMS.
Profile image for Lorraine Hegmann
Customer Service Representative
May 12, 2023
Efficient customer service management tool
Just switched to Helpwise for our customer services and I was impressed by the ability to manage everything in one place. No more bouncing between channels. Bonus: chat support is available 24/7!
Profile image for Arturo McKenzie
Customer Service Director
May 20, 2023
Helpful
Managing customer inquiries and emails is a breeze since I started using Helpwise. The integration with different communication channels has been seamless. Only setback is the limited customization options for email templates.

Join the discussion about Helpwise in Mastermind

Mastermind is a community for expert software advice and discussions