LiveChat
LiveChat
LiveChat
Eligibility requirements
- New account signups only.
- Discount is provided in the form of cashback directly from NachoNacho. For questions related to your discount, please reach out to us.
What is LiveChat?
Provide personalized 24/7 support and increase customer satisfaction using a powerful chat.
LiveChat is an online chat solution that helps you connect with your customers on your website. When using LiveChat, you can see in real time the way visitors behave and approach them on each step of the buying process. This allows you to easily provide instant help and, in result, increase your conversion rates.
LiveChat comes with a ticketing system built into the applications. The ticketing system allows you to receive customer queries when you are offline. By creating tickets from your chats, you can stay in touch with customers when you need some time to deal with their cases. You can also receive your support emails as tickets and handle them in one place.
LiveChat comes in three packages tailored to the needs of small, medium and big companies.
LiveChat Features
These are some of the main features LiveChat offers:
- Applications
- Canned responses
- Pre-chat & post-chat surveys
- Inactivity message
- Ticket form
- Messaging Mode
- Agent rating
- Customer details
- Multiple website support
- Traffic tracking
- Custom customer segments
- Transfers
- Chat takeover
- Chat tagging
- File sharing
- Smart chat routing
- Manual chat routing
- Routing rules based on URL
- Routing rules based on geolocation
- Work scheduler
- Ticket management
- Tickets from chat
- Tickets from email
- After-hours ticket form
- Ticket tagging
- Automated follow-ups
LiveChat Pricing
LiveChat Discount: Get 15% cashback for all plans. Forever.
Save 15% on all plans with our LiveChat lifetime deal by subscribing from the NachoNacho marketplace. Discover the best LiveChat promo codes and discounts only with NachoNacho.
Pricing starts from: $24/month
14-day free trial of Team plan.
Starter: $24/month
This plan for beginners includes:
- 60-day chat history
- Basic widget customization
- Ticketing system
- Data security
Team: $49/month
- Unlimited chat history
- Automated greetings
- Basic reporting
Business: $69/month
- Advanced reporting
- Agent groups
- Multiple brandings
- Staffing prediction
Enterprise: Custom pricing
The enterprise plan offers advanced support and other additional features for large businesses.
LiveChat Reviews
