For Businesses
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About
LiveChat
15% CASHBACK All Plans. Forever.
Estimated savings: up to $2,304/year
Provide personalized 24/7 support and increase customer satisfaction using a powerful chat.
Customer Support
Customer Support
15% CASHBACK All Plans. Forever.
Estimated savings: up to $2,304/year
Provide personalized 24/7 support and increase customer satisfaction using a powerful chat.

What is LiveChat?

Provide personalized 24/7 support and increase customer satisfaction using a powerful chat.

LiveChat is an online chat solution that helps you connect with your customers on your website. When using LiveChat, you can see in real time the way visitors behave and approach them on each step of the buying process. This allows you to easily provide instant help and, in result, increase your conversion rates.

LiveChat comes with a ticketing system built into the applications. The ticketing system allows you to receive customer queries when you are offline. By creating tickets from your chats, you can stay in touch with customers when you need some time to deal with their cases. You can also receive your support emails as tickets and handle them in one place.

LiveChat comes in three packages tailored to the needs of small, medium and big companies.

LiveChat Info

Features

These are some of the main features LiveChat offers:

  • Applications 
  • Canned responses 
  • Pre-chat & post-chat surveys 
  • Inactivity message 
  • Ticket form 
  • Messaging Mode 
  • Agent rating 
  • Customer details 
  • Multiple website support 
  • Traffic tracking 
  • Custom customer segments 
  • Transfers 
  • Chat takeover 
  • Chat tagging 
  • File sharing 
  • Smart chat routing 
  • Manual chat routing 
  • Routing rules based on URL 
  • Routing rules based on geolocation 
  • Work scheduler 
  • Ticket management 
  • Tickets from chat 
  • Tickets from email 
  • After-hours ticket form 
  • Ticket tagging 
  • Automated follow-ups
Pricing

LiveChat Discount

Get 15% cashback for all LiveChat plans, forever.

Save 15% on all plans with our exclusive LiveChat discount by subscribing from the NachoNacho marketplace. All you need to do is click the "Subscribe" button on this page, sign up to NachoNacho, create a virtual credit card in seconds under the "NachoCard" tab, and use that card to make your purchase. 

Discover the best LiveChat promo codes and discounts only with NachoNacho.

Pricing starts from: $24/month

14-day free trial of Team plan.

Starter: $24/month

This plan for beginners includes:

  • 60-day chat history
  • Basic widget customization
  • Ticketing system
  • Data security

Team: $49/month

  • Unlimited chat history
  • Automated greetings
  • Basic reporting

Business: $69/month

  • Advanced reporting
  • Agent groups
  • Multiple brandings
  • Staffing prediction

Enterprise: Custom pricing

The enterprise plan offers advanced support and other additional features for large businesses.

Links

LiveChat Reviews

Profile image for Antonio N
Business Owner
USA
Increased sales (Sep 08, 2022)
We used it as a sales tool on our tourism related website. People used the live chat a lot and it has increased sales significantly. All in all, setting up LiveChat was a great idea.
Profile image for Luke P
Business Owner
USA
Top notch customer support (Sep 08, 2022)
Excellent resource for companies looking to increase customer support and sales. Livechat is a great resource for anyone looking to have top notch customer support.
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