In this NachoTuesday webinar, Pujan from Kintsugi introduces their AI-powered platform that automates sales tax compliance for e-commerce and software companies. Kiinsugi offers end-to-end solutions, including registration, filing, remittance, and exemption certificate handling, with a hybrid approach of automation and white-glove service. Pujan details the post-2018 Supreme Court ruling landscape that made sales tax a significant issue for online businesses and highlights common mistakes SMBs make, such as misunderstanding filing frequency and incorrect collection. Kiinsugi aims to simplify this complex process, offering precise address-level tax calculation, potential audit insurance, and a user-friendly, no-obligation way to assess sales tax exposure.

Key Talking Points:

• Post-Supreme Court Ruling, Sales Tax Compliance is Critical for All Online Businesses: The 2018 South Dakota v. Wayfair decision shifted the burden of sales tax collection to even online-only businesses based on where their customers are located, making automated solutions like Kintsugi essential.
• SMBs Often Mismanage Sales Tax Due to Misconceptions and Lack of Automation: Common errors include treating sales tax as an annual obligation, incorrect collection practices based on zip codes instead of precise addresses, and missing out on exemption opportunities, all of which Kiinsugi helps to rectify.
• Kinsugi Leverages AI and a User-Centric Approach to Simplify Sales Tax Automation: Their platform offers a seamless onboarding process, precise tax calculation down to the rooftop level (a feature often costly with competitors), optional white-glove service, and a commitment to only charging fees when they actively handle tax remittance for a business in a specific jurisdiction.