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NachoTuesday
How to Make Software Buying Easier to Get More Sales

Nalin Senthamil
Nalin Senthamil
Founder & CEO, Storylane
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NachoTuesday Webinar, Tuesday
April 23, 2024

Webinar summary

In this NachoTuesday webinar, Nalin, co-founder and CEO of Storylane, discusses the evolving landscape of software sales and the critical role of interactive product demos in the buyer journey. He emphasizes that today's well-informed buyers want to see the product early and often, making interactive demos a powerful tool for demand generation, onboarding, upselling, and support. Nen advocates for a "show, don't tell" approach, recommending that companies make their products accessible through interactive demos on their websites, feature pages, blogs, and knowledge bases. He also highlights the importance of a frictionless trial experience and strategic upselling based on user engagement signals.

Key Talking Points:

  • Interactive Product Demos are Essential for Modern Software Sales: Buyers are increasingly self-educated and prefer to see and interact with a product before engaging with sales, making demos a crucial tool throughout the customer lifecycle.
  • "Show, Don't Tell" is Key for Demand Generation and Building Trust: Companies should make their products easily accessible through interactive demos on various touchpoints, allowing potential customers to experience the value firsthand.
  • A Holistic and Proactive Sales Approach is Necessary: This includes leveraging engagement signals for strategic upselling, providing rapid support, and involving multiple team members to welcome and guide prospects through the sales process.
See full video transcript

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