NachoTuesday
Customer Service As a Strategic Advantage

Tom Jordan
Tom Jordan
Founder, Malcolm!
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NachoTuesday Webinar, Tuesday
January 23, 2024

Webinar summary

In this NachoTuesday, Andy Karuza interviews Tom Jordan, Founder at Malcolm!. In this interview, they covered how to automate customer service without sacrificing on a great customer experience. They also discuss how to leverage customer service as a strategic advantage where even the smallest startups can compete and win against enterprise companies.
See full video transcript

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