What we do
Sabel Customer Success Solutions (SCSS) is a consultancy that specializes in assisting startups, scaleups, and growing businesses. Their focus is on process automation, customer success operations, defining and executing customer success and support strategies. Additionally, they are experts in finding and training customer success talent. An important aspect of their services includes being official partners of Intercom, a customer messaging platform, where they help businesses optimize, refine, and implement the platform effectively.
SCSS utilizes the AARRR methodology, which stands for Acquisition, Activation, Retention, Referral, and Revenue, to work with their clients. This approach emphasizes the user experience, aiming to build processes and implement systems that support the customer journey most effectively. Their services are designed to enhance the efficiency and effectiveness of customer success and support functions in various businesses, contributing to overall growth and customer satisfaction.