What is Tribe?
Tribe is an innovative platform that allows businesses to create an online community that builds stronger customer relationships, improves retention, and boosts customer lifetime value. Tribe is the only platform that offers a modern design inspired by social networks, great customizability, an app ecosystem to extend the functionality of the community, and the ability to integrate into products.
The members of communities powered by Tribe can create posts, ask questions, write articles, upload videos, participate in polls, comment, upvote, and network with each other. Thousands of companies like ConvertKit, IBM, UXPin, and ASUS use Tribe to build thriving communities to connect millions of users all over the world.
Key benefits of using Tribe?
Customer Retention: Engage customers and nurture connections to retain more customers. Boost customer lifetime value and build a loyal fanbase.
Customer Education: Give your customers the resources to help them understand the value of your products.
Customer Success: Use your community to improve user activation, onboarding, and product adoption.
Customer Support: Reduce your support costs with your community as a knowledge hub where users can support each other.
Product Feedback: Make better decisions with authentic customer feedback to validate concepts and drive innovation.
Brand leadership: Facilitate discussions around your industry, organize events, and provide a space for professionals to network under your brand.
Spaces are sub-communities within your community. Spaces help you categorize content, and set privacy and permission settings.
Customization and branding
Build unique online communities by selecting and arranging building blocks for the community and individual spaces. Keep your community under your custom domain or subdomain and remove Tribe's branding to make it completely white-labeled.
Apps are designed to add new functionality to your community. Install the apps you need from the Tribe App Store with a few clicks.
Rich post composer allows members and admin to easily publish content with images, videos, formatted text, and more.
Moderate your community to keep your members safe. Tribe offers a moderation panel, keyword blocklist, and post-hiding capability to ensure that your community is free from spam, abuse, and harmful language.
Allow members to find valuable content resources by applying various granular filters.
Built-in reporting tools to get a bird's eye view of community health. Leverage integration with Amplitude Analytics, Mixpanel, FullStory, Hotjar, etc. to track custom community KPIs.
The feed and notification keep your customers engaged and active in the community.
Stay safe with Tribe’s security best practices based on industry guidelines.
Make your community public or private and easy.
Empower members to interact with each other and build a stronger network.
Get 30% cashback for all Tribe plans, forever.
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Pricing starts from: $99/month
Plus: $59/month with annual subscription
- Free for up to 100 members
- 3 admin seats
- Plus apps
- Custom domain
- Zapier integration
- 2,500 total members
Premium: $299/month with annual subscription
- 5 admin seats
- Premium apps
- Single Sign-On (SSO)
- Remove Tribe branding
- API and webhooks
- 25,000 total members
Advanced: $599/month with annual subscription
- 10 admin seats
- Advanced apps
- CRM integrations
- Email white-labeling
- Customer Success Manager
- 100,000 total members
Enterprise: Custom pricing
- Enterprise-grade security
- Data residency
- Audit and activity log
- Uptime SLA
- Security and legal review
- Custom billing