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Ozonetel
30% CASHBACK
All Plans. Forever.
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Ozonetel Discounts, Features, Pricing, and Reviews

Ozonetel Overview


What is Ozonetel?

Founded in 2007, Ozonetel is an industry leader for cloud-based omnichannel contact center solution, enabling businesses to get on the cloud, automate processes, and reduce call center operating costs by 50%. Ozonetel's unified communication solutions are industry-agnostic and lets customer-first enterprises 

- Deploy a full-fledged contact center under 24hrs.

- Automate customer touch points with an ideal mix of voice, digital, and AI capabilities.

- Upgrade or scale down as per need.

- Keep call center operations nimble with dedicated account manager and 24x7 personalized support.



Key benefits of using Ozonetel?

- Reduces call center operating costs by 50%

- Call center automation increases agent efficiency by 30%

- Streamlines disjointed customer journey through consistent communication across voice, SMS, chat, WhatsApp & more

- Enhances customer experience with AI-based features 

- 70+ reports & analytics help executives make informed decisions and plan better CX strategies

Ozonetel Features


- Auto Dialers

- Multi-level IVR

- Automatic Call Distribution

- Skill-based routing

- Number masking

- Click-to-call

- Unified view

- Queue management

- Auto callback

- Real-time notifications

- Screen recording

- Live dashboard

- Chat bot

- Answering Machine Detection

- Campaign management

- IVR blast

Ozonetel Pricing


STANDARD

$45/user/mo

Complete Inbound Contact Center

PREMIUM

$55/user/mo

Inbound + Outbound solution with API dialer integrations.

CUSTOM

Contact Vendor

AI-based, omnichannel solution preferred by enterprises & BPOs.

Start using Ozonetel today

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Ozonetel Reviews


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