Help Scout
Basic Plus
Eligibility requirements
- New account signups only.
- Discount is provided in the form of cashback directly from NachoNacho. For questions related to your discount, please reach out to us.
What is Help Scout?
Help Scout supercharges customer support to help you grow your business. The platform is built to scale with you and is trusted by over 12,000 businesses across 140 countries worldwide. With Help Scout, you can deliver the best customer experience possible.
Easy adoption
With an intuitive platform that’s easy to learn and set up, you can go from new to power user within a day.
Transparent pricing
Help Scout’s pricing is built to scale with your team, with clear and simple packages to serve all your needs.
Flexible features
Pick and choose your account set up and use the features you need, when you need them.
Key benefits of using Help Scout?
- Collaboration — Work with teammates across departments to provide faster, more accurate support.
- Organization — Triage and prioritize inbound requests
- Automation — Don't waste time on repetitive tasks and filter requests according to your business needs.
- Ease of use — Our intuitive platform helps new users get comfortable in minutes.
- Insights — In-depth reporting that works out of the box to help improve over time.
Help Scout Features
- Shared Inbox- With Help Scout’s familiar interface, your team can start responding to emails in minutes. Plus, get access to organization, automation, and collaboration tools to make your job easier
- Knowledge Base- Reduce your support volume by at least 30% with a knowledge base that's designed for customer self-service. You'll have happier customers and fewer conversations — everyone wins
- Messages- Promote new initiatives, update customers on key happenings, and proactively support those who need it by sending Messages from our Beacon.
- Reporting- Help Scout’s reports will do all the heavy lifting for you from day one — no customization required.
- Live chat- Provide live chat support, make it easy for customers to find your help center articles, or do both — all from the same tool.
Help Scout Pricing
Help Scout Discount
Get 20% cashback for all Help Scout plans, forever.
Save 20% on all plans with our exclusive Help Scout discount by subscribing from the NachoNacho marketplace. All you need to do is click the "Subscribe" button on this page, sign up to NachoNacho, create a virtual credit card in seconds under the "NachoCard" tab, and use that card to make your purchase.
Discover the best Help Scout promo codes and discounts only with NachoNacho.
Pricing starts from: $25/month
Standard Plan: $25/month/user
- 2 Mailboxes
- 1 Docs Site
- Up to 25 users
- Live chat
- Beacon Help Widget
- Custom Reporting
- Workflows
- API/ Integrations
Plus Plan: $50/month/user
- 5 Mailboxes
- 2 Docs sites
- Unlimited user count
- 25 light users
- Custom fields
- Unlimited reporting history
- Advanced API access
- Salesforce, Jira, HubSpot apps
- HIPAA compliance
- Enterprise security
Pro Plan: $65/month/user (billed annually)
- 25 Mailboxes
- 10 Docs sites
- 50 light users
- Tiered discounts
- Enterprise security
- HIPAA compliance
- API rate limit increase
- Concierge onboarding service
- Dedicated account manager
Help Scout Reviews
