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Which AI transcription service has the best quality?

Which AI transcription service has the best quality?
I'm looking to get transcripts from my Zoom meetings. I see Rev, Otter, Grain, and Fireflies. Obviously they have different interfaces, but the thing I care about is transcription quality. Which one has the best?
Evan Hammer
Which AI transcription service has the best quality?
I'm looking to get transcripts from my Zoom meetings. I see Rev, Otter, Grain, and Fireflies. Obviously they have different interfaces, but the thing I care about is transcription quality. Which one has the best?

Sanjay Goel
Feb 3, 2023
We just learnt that Hubspot has also launched transcription and sentiment analysis features (https://www.hubspot.com/products/conversation-intelligence), that can be used for sales training. They integrate with Zoom Business. It may be useful if you are already using Hubspot for sales and/or marketing. We haven't tried it yet, but will test it soon.
Ari Simon
Feb 3, 2023
Hi Evan! I'm a big fan of Otter when it comes to overall functionality and transcriptions. I'm not super familiar with the other tools, however, for my meetings I use https://supernormal.com/ as well. It not only will transcribe/record your meetings, but it also summarizes and creates action items for you as well!
Evan Hammer
Feb 4, 2023
I hadn't heard of Supernormal. Definitely interested in giving that a try. Thanks!
Evan Hammer
Feb 12, 2023
I compared Fireflies, Otter, Rev, and Supernormal on a single video interview.

Fireflies and Rev had better transcription than Otter and Supernormal.
Fireflies, Otter, and Supernormal had a web interface, while Rev was more set up to be an API service.
Fireflies did the best (and automatic) job of removing filler words and repeated phrases, and of summarizing the content.

I'm going with Fireflies. Thanks for the help everyone!
A
Mar 22, 2023
I love Fireflies, It helps me to automatically transcript all of my meetings from Google Meet and other various meeting platforms I use every day.
Santiago Suarez Ordonez
Mar 16, 2023
Hey Evan, just wanted to throw our hat at the ring here. If you are looking into capturing notes and other insights from your calls for Sales purposes, Momentum AI was built with a deep integration with Salesforce and Gong: https://www.producthunt.com/posts/momentum-sales-ai

We launched the product publicly just a week ago and are also a NachoNacho partner :)
Carly Bryant
Apr 10, 2023
I like Otter.ai, it's considered one of the most accurate and reliable transcription services available.
Eyobiel Andebrhan
Jun 8, 2023
Have you tried Sonix?
C
Aug 19, 2023
We've had a great experience with Otter.ai for AI transcription services. The accuracy and ease of use have been impressive, and it's been a reliable tool for transcribing our audio content.

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