# Kylas CRM vs Nutshell

Source: https://nachonacho.com/software-comparisons/kylas-crm-vs-nutshell

Choose Kylas CRM if you want unlimited users on a flat-priced sales CRM; choose Nutshell if you prefer per-user pricing and want CRM, basic marketing tools, and live support in one subscription. Both vendors currently offer active plans, sales pipelines, integrations, and mobile apps. The main trade-off is how each charges as your team grows and which capabilities are included versus added separately.

## At a glance

| | Kylas CRM | Nutshell |
| --- | --- | --- |
| Pricing model | Flat subscription; unlimited users | Per-user subscription |
| Published starting price | Free plan; Elevate US$175/month, billed annually | Foundation $13/user/month, billed annually |
| CRM data limits | Elevate: 100,000 records, expandable | Unlimited contacts; Foundation: 100 open leads |
| Marketing tools | Email templates; email-marketing integrations | Basic email marketing, forms, and landing pages included |
| Quotes and invoices | Quotations included | Proposals & Invoices add-on: $79/month |
| Integrations | Marketplace, webhooks, and API access on paid plans | 5,000+ app connections; API on all plans |
| Field sales | Field-sales tracking available as an add-on | Not published |
| Support | Email on paid plans; phone on Exceed or as an add-on | Live chat and email on all plans; phone on Enterprise |
| Free trial | 7 days for Elevate | 14 days |
| Platforms | Web; iOS and Android apps | Web; iOS and Android apps |

## Which to choose

### Choose Kylas CRM if

- Teams that want unlimited users without per-seat fees
- Businesses that want a free CRM plan
- Sales teams that need quotations without a quoting add-on
- Teams that need field-sales tracking options

### Choose Nutshell if

- Small teams that prefer a per-user starting price
- Teams that want forms, landing pages, and basic email marketing with their CRM
- Buyers who need live chat support on every plan
- Teams that want unlimited CRM contacts

## Verdict

Kylas CRM is the better fit when many people need access and a flat subscription matters more than keeping the starting cost low. Nutshell is the better fit for a smaller team that wants to pay by seat, start with included marketing tools, and use live support on any plan. Compare the total cost at your expected user count, including any add-ons you need.

## Questions

### Are Kylas CRM and Nutshell both available to buy?

Yes. Kylas CRM publishes a free plan and paid plans, while Nutshell publishes five paid CRM plans and a free trial.

### How does Kylas CRM pricing compare with Nutshell?

Kylas CRM offers unlimited users and lists Elevate at US$175 per month when billed annually. Nutshell charges per user, starting at $13 per user per month when billed annually. Add-ons can change either total.

### Does either CRM have a free plan?

Kylas CRM offers a free Embark plan with unlimited users and a record limit. Nutshell offers a 14-day free trial but does not list a free CRM plan.

### Which is a better fit for a large sales team?

Kylas CRM may fit a team adding many users because its plans include unlimited users. Nutshell charges per user, so its subscription cost rises as seats are added.

### Do both products support mobile sales teams?

Yes. Kylas CRM and Nutshell both publish iOS and Android apps. Kylas also lists field-sales tracking as an add-on.

### Can I create quotes in either CRM?

Kylas CRM lists quotations in its plan comparison. Nutshell offers quotes and invoices through its Proposals & Invoices add-on, listed at $79 per month.

### Which CRM includes marketing tools?

Nutshell includes basic email marketing capabilities, forms, and landing pages with every CRM subscription, with additional marketing options available. Kylas CRM lists email templates and integrations with email-marketing tools.

### What support can I expect?

Kylas CRM lists email support on its paid plans, with phone support included on Exceed or available as an add-on for Elevate. Nutshell lists live chat and email help on all plans and phone support on Enterprise.

## Product pages

- Kylas CRM: https://nachonacho.com/product/kylas-crm
- Nutshell: https://nachonacho.com/product/Nutshell