# Infobip vs MessageBird

Source: https://nachonacho.com/software-comparisons/infobip-vs-messagebird

Choose Infobip if you need RCS available now or a broader set of communication channels; choose MessageBird, now called Bird, if published US SMS rates and plan-specific API limits are central to your decision. Both sell business messaging services today, so this comparison is worth publishing. MessageBird changed its name to Bird in February 2024, and its former website now leads to Bird.

## At a glance

| | Infobip | MessageBird |
| --- | --- | --- |
| RCS availability | RCS API and pricing offered | RCS in private beta |
| Other messaging channels | Viber, Messenger, Instagram, Telegram, LINE, and more | Apple Messages; SMS and WhatsApp |
| US SMS price | Destination-based pricing calculator; no fixed US rate stated | $0.0035 per outbound long-code segment, plus carrier fees |
| Billing and plans | Pay-as-you-go channels; monthly subscriptions for added products | Pay-as-you-go usage; optional product-specific plans |
| Getting started | 60-day self-signup trial with channel credits | Free product tiers and pay-as-you-go options |
| SMS API sending limits | No upper limit stated for message-sending APIs; provider constraints apply | 60 send requests per minute on pay-as-you-go; higher plan limits |
| Integrations | Salesforce, HubSpot, and WooCommerce integrations | Zapier, n8n, Attio, and Customer.io integrations |
| Messaging interfaces | API and no-code Broadcast interface | APIs and free shared Inbox; channel usage charged |
| Automation | Journey orchestration and chatbot builder | Automations charged per workflow invocation |
| Support | Email and in-product tickets; response times depend on package | Email and workspace-specific support options |

## Which to choose

### Choose Infobip if

- Teams that need RCS without waiting for private-beta access
- Businesses using Viber or a wider range of messaging apps
- Teams that want messaging alongside journey orchestration and a cloud contact center

### Choose MessageBird if

- Teams that want a published US SMS starting rate
- Developers who want published SMS API limits by plan
- Teams connecting messaging to Zapier, n8n, or Attio

## Verdict

Pick Infobip when your channel mix includes RCS, Viber, or other messaging apps beyond the core SMS, email, WhatsApp, and voice options. Pick Bird when you want to evaluate a published US SMS segment rate and compare sending limits before choosing a plan. For either product, calculate costs using your actual destinations, sender types, and expected traffic rather than comparing headline rates alone.

## Questions

### Can I still buy MessageBird?

MessageBird changed its name to Bird in February 2024. Bird currently offers messaging products to new customers; existing MessageBird accounts remain separate from accounts created on Bird's newer platforms.

### Which should I choose for RCS?

Infobip lists RCS as an available programmable channel with pricing. Bird lists RCS in private beta, with access limited.

### Which has cheaper SMS?

A general price winner cannot be established from the published rates. Bird lists $0.0035 per US outbound long-code segment before carrier fees; Infobip provides destination-based pricing that varies with factors including network and discounts.

### Do I need a monthly plan?

Infobip offers pay-as-you-go communication channels and monthly subscriptions for additional products. Bird offers pay-as-you-go SMS without a monthly plan, alongside optional plans with higher limits or other benefits.

### Can I try either platform before paying?

Infobip offers a 60-day self-signup trial with channel credits and restrictions on trial recipients. Bird publishes free tiers for some products and pay-as-you-go options; free software can still incur channel usage charges.

### What are the SMS API sending limits?

Infobip says its message-sending APIs have no upper limit, although external providers can constrain throughput. Bird publishes a limit of 60 SMS send requests per minute on pay-as-you-go, with higher limits on paid plans.

### Which integrates with my existing tools?

Infobip documents integrations including Salesforce, HubSpot, and WooCommerce. Bird lists integrations including Zapier, n8n, Attio, and Customer.io. Check the specific integration and actions you need before choosing.

## Product pages

- Infobip: https://nachonacho.com/product/infobip
- MessageBird: https://nachonacho.com/product/MESSAGEBIRDCOM
