# FaceUp Technology vs Ethico

Source: https://nachonacho.com/software-comparisons/faceup-technology-vs-ethico-formerly-complianceline

Choose FaceUp Technology if your team wants to set up and run anonymous reporting and case management itself; choose Ethico if a staffed, 24/7 hotline and guided implementation matter more. Both offer reporting, investigations, and case management, but FaceUp emphasizes self-serve setup and capabilities you can add as needed, while Ethico pairs its software with in-house hotline specialists and an implementation team.

## At a glance

| | FaceUp Technology | Ethico (formerly ComplianceLine) |
| --- | --- | --- |
| Phone hotline | AI-powered, automated, or live hotline add-ons | 24/7 intake by in-house Risk Specialists |
| Implementation | Self-serve configuration; assistance available | Dedicated implementation manager and phased rollout |
| Pricing model | Platform fee plus selected capabilities, priced by headcount | Organization-specific proposal |
| Published price | Quote required | Quote required |
| Reporting channels | Web, iOS, and Android; phone add-ons | Phone, web, and mobile |
| Investigations | Structured workflows available as an added capability | Configurable workflows and bulk actions in MyCM |
| Integrations | Named HR and messaging integrations; Zapier and Make | HRIS connections, pre-built connectors, and REST APIs |
| Language coverage | 113 reporting languages | 200+ hotline languages |
| Support | Knowledge base, chat, and email support | Dedicated client success team and included training |
| Single sign-on | Available as an added capability | Supported |
| Case audit trail | Case activity audit trail | Immutable case activity audit trail |
| Report-volume pricing | No per-report charge | Not published |

## Which to choose

### Choose FaceUp Technology if

- Teams that want to configure reporting and case management themselves
- Organizations starting with web and mobile reporting before adding a hotline
- Buyers who want a headcount-based quote for selected capabilities
- Teams seeking integrations with named HR and messaging tools

### Choose Ethico (formerly ComplianceLine) if

- Organizations prioritizing a 24/7 hotline answered by in-house specialists
- Teams that want a dedicated implementation manager and included training
- Investigators handling high case volumes with bulk actions
- Programs that also need screening and risk-assessment offerings

## Verdict

The deciding factor is how much of the reporting operation you want the vendor to handle. FaceUp Technology fits teams prepared to configure their own workflows and add hotline or investigation capabilities as needed. Ethico fits organizations that want live, specialist-led phone intake, case-management workflows, and a managed rollout. Ask both vendors for a quote based on the channels and services you need; neither publishes a standard price for this comparison.

## Questions

### Are FaceUp Technology and Ethico still available?

Yes. FaceUp Technology and Ethico both offer active reporting and case-management products. The older ComplianceLine product address redirects to Ethico.

### Which is a better fit for a team that wants to manage setup itself?

FaceUp Technology is the closer fit: it publishes self-serve setup guides and lets teams configure forms, workflows, and permissions. Ethico describes a phased rollout with a dedicated implementation manager.

### Which offers a live, staffed hotline?

Ethico offers 24/7 phone intake answered by in-house Risk Specialists. FaceUp Technology offers a live hotline as an add-on, alongside automated and AI-powered phone options.

### Do FaceUp Technology and Ethico publish prices?

Neither publishes a standard price for this comparison. FaceUp Technology describes a platform fee plus selected capabilities priced by headcount; Ethico provides an organization-specific proposal.

### Can employees submit reports without calling?

Yes. FaceUp Technology includes web, iOS, and Android reporting. Ethico offers web and mobile reporting in addition to its phone hotline.

### Can both products manage investigations?

Yes. FaceUp Technology offers structured investigation workflows as an added capability. Ethico's MyCM offers configurable workflows, routing, and bulk actions.

### What integrations do they offer?

FaceUp Technology names HR and messaging integrations and supports connections through Zapier and Make. Ethico describes HRIS integrations, pre-built connectors, and REST APIs.

### Do either charge per report?

FaceUp Technology says it does not charge per report. Ethico does not publish a report-volume pricing rule, so buyers should confirm it in a proposal.

## Product pages

- FaceUp Technology: https://nachonacho.com/product/faceup-technology
- Ethico (formerly ComplianceLine): https://nachonacho.com/product/Ethico-formerly-ComplianceLine