# Eazyshow vs Talkative

Source: https://nachonacho.com/software-comparisons/eazyshow-vs-talkative

Choose Eazyshow if your video conversations need configurable identity verification and audit evidence; choose Talkative if you need video alongside AI-powered voice, chat, and messaging in a contact centre. Both vendors currently offer live video support, but Eazyshow emphasizes regulated customer workflows while Talkative emphasizes service automation across channels.

## At a glance

| | Eazyshow | Talkative |
| --- | --- | --- |
| Primary focus | Video engagement and configurable KYC workflows | Omnichannel AI and live contact-centre support |
| Customer channels | Video, audio, text chat, and SMS | Voice, web chat, messaging, and video |
| Identity verification | Configurable KYC and biometric verification integrations | Not published |
| AI assistance | AI customer support with human handoff | Voice and digital AI; agent copilot on Advanced |
| Published starting price | Free plan at $0; Enterprise by quote | Pro at $750/month billed annually in USD |
| Published usage limits | Free: one agent; Enterprise: unlimited agents | Pro: 250 digital AI conversations and 1,000 voice AI minutes/month |
| Trial or free option | Free plan | Proof of concept by sales discussion |
| Platforms | Web SDK; Android and iOS SDKs; agent mobile app | Website and app video chat; iOS app integration |
| Integrations | Salesforce AppExchange app and third-party integration support | Mitel, WhatsApp, Zapier, Calendly, and others |
| Collaboration and records | Co-browsing, screen sharing, and session recording | Screen sharing, video recording, and transcripts |
| Branding | Customer-page white labelling | Widget branding options; portal white-label theme as paid add-on |
| Deployment and support | SaaS; one-to-one onboarding and dedicated support listed | Regional AWS infrastructure; support channels vary by plan |

## Which to choose

### Choose Eazyshow if

- Teams building video-based customer onboarding with configurable KYC processes
- Buyers who need co-browsing and session evidence during regulated interactions
- Small teams that want to start with a published free plan

### Choose Talkative if

- Contact centres adding AI voice and digital self-service
- Teams that need WhatsApp and other messaging channels alongside video
- Buyers who want published usage-based plan prices and allowances

## Verdict

Eazyshow is the better fit when KYC steps, biometric verification integrations, and records of a video session are central to the buying decision. Talkative is the better fit when the deciding factor is managing AI and human support across voice, digital chat, messaging, and video. Check the features included in the proposed plan before choosing either product.

## Questions

### Is this comparison worth publishing?

Yes. Eazyshow and Talkative both currently offer customer-facing video support and accept new sales inquiries, so a buyer could reasonably evaluate both.

### Which is better suited to video-based identity verification?

Eazyshow publishes configurable KYC processes and biometric verification integrations. Talkative does not publish a comparable built-in KYC offering.

### Which offers more channels beyond video?

Talkative publishes AI and live support across voice, web chat, and messaging as well as video. Eazyshow publishes video, audio, text chat, and SMS.

### Can I try either product for free?

Eazyshow lists a free plan for one agent. Talkative says buyers can discuss a proof of concept with its sales team; it does not publish a free plan.

### How do their published prices compare?

Eazyshow lists a $0 free plan and asks buyers to contact it for Enterprise pricing. Talkative lists Pro from $750 per month in USD when billed annually, with additional usage charges.

### Do both offer screen sharing and video recordings?

Yes. Eazyshow lists screen sharing and session recording, while Talkative publishes screen sharing and video recording capabilities. Confirm availability in the proposed plan.

### Which integrates with Salesforce?

Eazyshow lists a Salesforce AppExchange app, but its FAQ says fuller CRM and helpdesk integrations are still being developed. Talkative describes CRM integration options; buyers should confirm the specific Salesforce workflow they need.

### Can either product be branded for my business?

Eazyshow publishes customer-page white labelling. Talkative publishes widget branding options and lists a white-label theme for its agent and supervisor portal as a paid add-on.

## Product pages

- Eazyshow: https://nachonacho.com/product/eazyshow
- Talkative: https://nachonacho.com/product/Talkative