# ClearCRM vs Insightly

Source: https://nachonacho.com/software-comparisons/clearcrm-vs-insightly

Choose ClearCRM if your team wants sales, projects, marketing, and customer support in a low-cost team-priced package; choose Insightly if you want per-user CRM licensing and a broader published integration offering. Both vendors currently sell CRM plans and publish enough detail to make this a useful comparison. The main distinction is how they package those capabilities: ClearCRM includes ticketing in its CRM plans and marketing automation from Growth, while Insightly prices its Marketing, Service, and AppConnect products separately from CRM.

## At a glance

| | ClearCRM | Insightly |
| --- | --- | --- |
| License model | Starter for 5, Growth for 15, Scale for 50 | CRM priced per user |
| Entry paid price | Starter: $9/month for 5, billed yearly | CRM Plus: $29/user/month, billed annually |
| Marketing automation | Included from Growth | Separate Marketing product from $99/account/month, billed annually |
| Customer support tools | Ticketing listed across CRM plans | Separate Service product from $29/user/month, billed annually |
| Integrations | Zapier listed on Scale; other third-party tools marked coming soon | AppConnect product with hundreds of pre-built connectors |
| CRM record limits | 50 on entry signup tier; unlimited on paid plans | 100,000 Plus; 250,000 Professional; 500,000 Enterprise |
| File storage | 20 GB/user Starter; 50 GB/user Growth; 100 GB/user Scale | 10 GB Plus; 100 GB Professional; 250 GB Enterprise |
| Sales workflow automation | Triggers and automated emails on Starter; unlimited workflows on Scale | Workflow automation from CRM Professional |
| Project management | Unlimited projects listed on Starter | Project management listed on CRM Plus |
| Platforms | Web; iOS and Android apps | Web; iOS and Android apps |
| Deployment | Cloud-based | Cloud-based |
| Vendor support | Email and knowledge base; live chat on paid plans | Help center, phone, and email for CRM users |

## Which to choose

### Choose ClearCRM if

- Teams that prefer a published price for a group of users
- Businesses that want ticketing in their CRM plan
- Teams that want marketing automation starting with the Growth plan
- Buyers seeking paid plans with unlimited CRM records

### Choose Insightly if

- Teams that prefer per-user CRM licensing
- Businesses connecting CRM to many other applications
- Buyers who need published record and storage limits by plan
- Teams willing to select separate Marketing or Service products

## Verdict

Pick ClearCRM when a team-sized license and included ticketing matter more than a large integration catalog. Pick Insightly when connections to other business applications and clearly specified CRM record limits are the deciding factors. Compare the exact plans you would buy: ClearCRM’s published team prices are not per-user licenses, and Insightly’s CRM price does not include its separately priced Marketing or Service products.

## Questions

### How do ClearCRM and Insightly charge for CRM?

ClearCRM publishes team prices: its Starter plan is $9 per month for a team of five when billed yearly. Insightly prices CRM per user, starting at $29 per user per month when billed annually.

### Do ClearCRM and Insightly include marketing automation in their CRM prices?

ClearCRM lists marketing automation in its Growth and Scale plans. Insightly sells Marketing as a separate product, starting at $99 per account per month when billed annually.

### Which product offers customer support ticketing?

ClearCRM lists ticket management across its CRM plans. Insightly sells its Service and ticketing product separately, starting at $29 per user per month when billed annually.

### Which product has more published integration options?

Insightly describes hundreds of pre-built connectors through its separately priced AppConnect product. ClearCRM lists Zapier on Scale but marks other third-party tool integrations as coming soon in its plan comparison.

### Are there limits on CRM records?

ClearCRM lists unlimited CRM records on its paid plans and a 50-record limit on its entry signup tier. Insightly lists limits of 100,000 records on Plus, 250,000 on Professional, and 500,000 on Enterprise.

### Can both products manage projects?

Yes. ClearCRM lists unlimited projects on Starter, while Insightly lists project management in its CRM Plus plan.

### Can I use either CRM on a phone?

Yes. Both ClearCRM and Insightly publish iOS and Android mobile app availability.

### Can I try ClearCRM or Insightly before paying?

Insightly advertises a free 14-day CRM trial without a credit card. ClearCRM offers trial signup for its paid plans without a credit card, but does not state a trial length on its pricing page.

## Product pages

- ClearCRM: https://nachonacho.com/product/ClearCRM
- Insightly: https://nachonacho.com/product/insightly-crm