# CallHippo vs CloudTalk

Source: https://nachonacho.com/software-comparisons/callhippo-vs-cloudtalk

Choose CallHippo if you want business calling alongside a shared inbox for several messaging channels; choose CloudTalk if you want a calling-focused system with a larger published integration catalog and phone numbers in more countries. Both sell active cloud phone systems for sales and support teams, but their plans package calling, messaging, dialers, and AI tools differently.

## At a glance

| | CallHippo | CloudTalk |
| --- | --- | --- |
| Messaging scope | Omnichannel inbox for calls, SMS, WhatsApp and other channels | SMS/MMS and WhatsApp inbox |
| International numbers | Virtual number catalog covering 50+ countries | Local numbers in 160+ countries |
| Phone plan entry price | Basic $0 per user/month; pay for numbers | Lite from $19 per user/month in the Americas, billed annually |
| Paid phone plans | Starter $18; Professional $30; Ultimate $42 per user/month | Starter $25; Essential $29; Expert $49 per user/month, billed annually |
| CRM and helpdesk integrations | 50+; HubSpot, Salesforce, Pipedrive and Zoho listed on Professional | 95+ standard integrations; available from Essential |
| Parallel dialing | Separate high-volume outbound offering | Up to 10 lines; $39 per user/month add-on |
| AI voice agents | Separate AI Voice Agent offering | Separate AI Voice Agents offering |
| US and Canada calling | Starter: 1,000 minutes; Professional: unlimited minutes | Unlimited calling offered; fair-use terms apply |
| Platforms | Browser, desktop and mobile apps | Browser; Windows, macOS, Linux, iOS and Android apps |
| Trial | 10 days; no credit card required | 14 days; no credit card required |
| Support | 24/7 phone support on Ultimate | 24/7 chat and email on all plans |

## Which to choose

### Choose CallHippo if

- Teams managing calls and multiple messaging channels together
- Buyers seeking a free basic calling plan, with number charges
- Teams that want published SMS allowances on paid phone plans
- Businesses evaluating WhatsApp Business API as a separate offering

### Choose CloudTalk if

- Teams needing local numbers across a wider published country range
- Buyers prioritizing CRM, helpdesk, and ATS integrations
- Sales teams comparing a published 10-line parallel dialer add-on
- Teams wanting 24/7 chat and email support on every plan

## Verdict

CallHippo is the better fit when your team wants to manage calls and conversations from channels such as WhatsApp, email, and social messaging in one platform. CloudTalk is the better fit when international number coverage and CRM or helpdesk integrations are the deciding factors. Compare the specific tier and add-ons you would buy: neither vendor includes every advertised capability in its entry-level phone plan.

## Questions

### Is this comparison worth publishing?

Yes. CallHippo and CloudTalk both currently offer purchasable cloud business phone systems for sales and support teams, and both publish enough plan and feature information for a useful comparison.

### Does either CallHippo or CloudTalk have a free phone plan?

CallHippo lists a $0-per-user Basic phone plan on which customers pay for numbers. CloudTalk offers a 14-day trial but does not list a permanent free phone plan.

### Which is better for messaging across several channels?

CallHippo is the better fit for a shared inbox spanning calls, SMS, WhatsApp and other messaging channels. CloudTalk publishes SMS/MMS and a WhatsApp inbox, but its phone-system offering is more calling-focused.

### Which has more published integrations?

CloudTalk lists 95+ standard CRM, helpdesk and ATS integrations, available from its Essential plan. CallHippo lists 50+ integrations and names HubSpot, Salesforce, Pipedrive and Zoho on its Professional phone plan.

### Can both products support international teams?

Yes. CallHippo publishes a virtual-number catalog covering 50+ countries, while CloudTalk advertises local numbers in 160+ countries. Number availability and calling charges should be checked for each destination.

### Do both offer parallel dialing?

Yes. CallHippo sells a separate high-volume outbound offering that includes parallel dialing. CloudTalk lists a parallel dialer add-on at $39 per user per month for up to 10 simultaneous lines.

### Are AI voice agents included in the phone subscription?

Do not assume so. CallHippo and CloudTalk each present AI voice agents as a separate offering from their standard business phone plans.

### What should I check before comparing the advertised prices?

Compare the tier that contains your required integrations, calling allowance, messaging channels and dialer. CallHippo's free Basic plan charges for numbers, and CloudTalk's published entry price for Lite is an annual-billing price available in the Americas.

## Product pages

- CallHippo: https://nachonacho.com/product/-CallHippo
- CloudTalk: https://nachonacho.com/product/cloudtalk