# Freshservice > Freshservice on NachoNacho — the B2B SaaS and AI marketplace. NachoNacho members get Log in to view offer. - **Page:** https://nachonacho.com/product/Freshservice - **NachoNacho deal:** Log in to view offer - **Estimated saving:** See estimated savings in your account - **Categories:** Featured Products, Productivity, Collaboration, Dev Tools, Lifetime Discounts, CRM, New SaaS Products - **Rating:** 4.4 out of 5, from 6 reviews - **Vendor website:** https://affiliatepartner-freshservice.freshworks.com/1qmjkcxrlz8f - **Last updated:** 2026-06-25 Freshservice is Freshworks’ intelligent, right-sized service management solution for the modern enterprise. ## About Freshservice is Freshworks’ AI-driven IT service management solution built for modern enterprises, helping IT teams predict and prevent issues before they impact employees. With capabilities like predictive SLA management, intelligent ticket triage, and automated asset onboarding, Freshservice streamlines the IT workflows B2B buyers actively look for when evaluating automation-first platforms. Through powerful automation and AI, you can eliminate repetitive tasks, standardize processes, and build efficient workflows across IT support and operations. The platform is also easy to deploy, so teams can start seeing value quickly without a heavy lift. Extend Freshservice with automation-first IT workflows that scale, while delivering a faster, more reliable employee experience. ## Key benefits 1. Freshservice is the trusted business partner for a modern-day CIO facing challenges of doing more with less 2. Deliver an end-to-end consumer-grade, end-user, and employee experience 3. Provide efficiency and agility through AI to create a contextual and intelligent experience 4. Power integrations and workflows at enterprise scale, building upon an open platform and marketplace with connectors and APIs to extend and customize 5. Achieve ROI with a solution that yields faster MTTR as well as overall low TCO 6. Deliver service management and customized workflows at fast speeds through bots, automation, and orchestration 7. Realize immediate uptick in end-user and employee satisfaction 8. By focusing on efficiency and agility, Freshservice helps the CIO eliminate the common mistakes and better streamlines the service desk without added additional overhead. ## Features These are the main features Freshservice offers: Incident Management AI-powered Intelligent Routing Predictive SLA Management Freddy AI Insights Unified Service Catalog AI-Powered Service Management Major Incident Management Problem Management Change Management Release Management Alert Management Orchestration Center Non-blocking Workflow Execution WhatsApp on-call notifications Asset Normalization Automated Discovery Integrated CMDB Asset Lifecycle Management Contract Management Integrated Projects Customizable Project Templates Project Analytics Unified Task Management ## Pricing Freshservice Discount: Get 20% cashback for all plans. Save 20% on all plans with our Freshservice lifetime deal by subscribing from the NachoNacho marketplace. Discover the best Freshservice promo codes and discounts only with NachoNacho. Pricing starts from: $19/month Starter: $19 per month This plan offers Incident Management, Knowledge Base, Self Service Portal, SLA Management, Workflow Automator, 1,000 orchestrations, and more. Growth: $49 per month The Growth plan includes Service Catalog, Asset Management, Purchase Order Management, Employee Onboarding, On-call Management, 2,000 orchestrations, and more. Pro: $09 per month This plan for large organizations includes Problem Management, Change Management, Release Management, Project Management, SaaS Management, 5,000 orchestrations, and more. Enterprise: contact for custom quote The enterprise plan includes Freddy Agent Assist, Sandbox, Audit Logs, 20,000 Orchestration, and more. ## Eligibility New account signups only. Click "Redeem deal" button or click here to get your discount. Please use the same email associated with your NachoNacho account when you sign up with the vendor to make cashback collection more seamless. Discount is provided in the form of cashback directly from NachoNacho. Click here to learn more about our unique cashback model and how NachoNacho always has the best deals on software. Make NachoNacho your first stop for software savings before buying direct. For questions related to your discount, please reach out to us. ## Frequently asked questions ### How does this Freshservice 20% discount work? Click on the "Redeem deal" button to activate your NachoNacho Freshservice discount, log in and complete the steps using a virtual NachoCard to pay for your subscription. Your Freshservice discount will only be valid if you use a NachoNacho virtual card to make the payment. Your cashback will arrive within 45 days to your NachoNacho account. ### Who is eligible for this discount? You must be a new Freshservice user to access this discount. This deal can also only be redeemed with a NachoCard with cashback provided directly by NachoNacho. Any questions about the discount should be directed to us. ### What is the difference between Freshservice and ServiceNow? Both companies are IT service tools tools, the main difference is that Freshservice is a lot easier to use and is more suited for smaller companies, while ServiceNow is more powerful and suited for large companies with complex needs. ### Is Freshservice ITIL compliant? Freshservice is designed to comply with ITIL principles but it is not about achieving compliance, so Freshservice can help you follow ITIL guidelines for IT requests and services but it is up to you to implement those practices. ### Does Freshservice integrate with Jira? Freshservice can integrate with Jira! This allows you to share info between the two systems. ### Does Freshservice have a ticketing system? Yes, Freshserivce allows users to submit requests, track their progress, and communicate with support agents. ### Can you import tickets into Freshservice? Yes you can import tickets into Freshservice using a CSV file or a third-party data migration tool. ### Can Freshservice integrate with Microsoft Teams? Microsoft Teams and Freshserivce can be integrated together which helps streamline your IT service desk workflows. ### Why is NachoNacho different from other deal and promo code marketplaces? We provide you with the best discounts, coupons, promo codes, and SaaS management solutions. NachoNacho offers more discounts, coupons, promotional codes, and software deals than any other marketplace. And these deals are for top software tools as well as hidden gems. We also offer a platform with saving tools that give you granular control over your expenses, help you discover new tools with AI, identify unwanted subscriptions, and more. ## Reviews - **4.5/5** — Streamlines IT support, but detailed reports are limited — Holden Pope, 2025-07-24 I manage IT support with Freshservice - it streamlined ticketing, asset tracking, and automation beautifully. Freddy AI, workflows, and the self-service portal removed repetitive tasks. My only pain point is that the detailed reports and interface tweaks feel limited beyond core features. - **5/5** — Unlocked a new level of efficiency — Pranav Gregory, 2025-07-18 Its AI and automation didn't just promise efficiency, they delivered it, transforming our team's day-to-day. If you're on the fence, take this as a sign to leap. I can recommend this to everyone. The freshservice discount on nachonacho was a good deal. - **4/5** — Loving the new automation features — Bethany Schowalter, 2025-05-09 The platform's automation capabilities and AI make it easy to create efficient workflows and streamline processes, freeing up time for more critical tasks. Additionally, its UI and easy deployment make it an attractive option for those looking for a hassle-free experience. Our CS teams are performing at all time high levels now. - **5/5** — Just what we needed — Denise Yost, 2024-10-03 Freshservice was an outstanding tool for us. Its powerful automation and AI capabilities helped us reduce repetitive tasks and streamline workflows. The platform is also easy to deploy, making it effortless to start seeing the benefits from the get-go. Overall, Freshservice delivered exceptional employee experience and is an excellent choice for modern enterprises looking to extend their digital capabilities. - **4/5** — B+ — Jayvion Sims, 2024-07-31 Diving into Freshservice transformed our workspace dynamics. Its automation and AI smartly cut through mundane tasks, giving us the bandwidth to focus on what's crucial. Not quite perfection, but definitely a solid performer making our team's life easier. - **4/5** — A reliable help desk service — Ivan Rice, 2022-12-15 A reliable help desk platform that does what it's intended to do. My CEO really preferred it, I have other ideas but have come to really like using this platform. ## Browse these categories - [Featured Products](https://nachonacho.com/collection/featured) - [Productivity](https://nachonacho.com/category/productivity) - [Collaboration](https://nachonacho.com/category/collaboration) - [Dev Tools](https://nachonacho.com/category/dev-tools) - [Lifetime Discounts](https://nachonacho.com/collection/lifetime-discounts) - [CRM](https://nachonacho.com/category/CRM) - [New SaaS Products](https://nachonacho.com/collection/new-saas-products) --- Source: https://nachonacho.com/product/Freshservice · Marketplace: https://nachonacho.com/marketplace · Site overview: https://nachonacho.com/llms.txt