# Vonage vs RingCentral

Source: https://nachonacho.com/compare/vonage-vs-ringcentral

Choose Vonage if you need business calling alongside usage-based communications APIs; choose RingCentral if you want calls, messaging, meetings and AI tools together in RingEX. Both vendors also sell contact center products, so compare Vonage Business Communications with RingEX for employee communications and request separate contact center pricing where needed.

## At a glance

| | Vonage | RingCentral |
| --- | --- | --- |
| Communications products | Business Communications, Contact Center and Communications APIs | RingEX, RingCX and developer APIs |
| Business phone plans | Mobile, Premium and Advanced | Core, Advanced and Ultra |
| Published phone starting price | Mobile: $19.99 per line/month before promotions | Core: $20 per user/month with annual billing |
| Developer pricing | Communications APIs: pay as you go | API pricing: Not published |
| Contact center starting price | Not published; request a quote | RingCX Standard: $65 per user/month, paid annually |
| Published integration catalog | 20+ VBC App Center integrations on Premium | 500+ app integrations on RingEX Advanced |
| Meetings and team messaging | Included from VBC Premium | Included in RingEX |
| Meeting participant limit | Up to 200 on VBC Premium | Up to 300 on RingEX Ultra |
| Apps and devices | Desktop and mobile apps; desk phones from Premium | Windows, macOS, Android and iOS apps |
| Unlimited calling scope | Domestic calling; reasonable-use terms apply | US and Canada external calls |
| Customer support | Knowledge hub, phone, chat and account cases | 24/7 customer support |

## Which to choose

### Choose Vonage if

- Developers embedding communications into their own applications
- Teams seeking a Mobile plan focused on calling and texts
- Buyers who want a separate quote for Vonage Contact Center

### Choose RingCentral if

- Teams wanting calls, texts, meetings and fax in one app
- Buyers prioritizing built-in AI in their business communications app
- Organizations seeking a published starting price for contact center licenses

## Verdict

The deciding factor is what you need beyond a business phone. Vonage is the better fit for teams planning to build voice, video or messaging into their own applications using its pay-as-you-go APIs. RingCentral is the better fit for teams prioritizing an all-in-one RingEX app with built-in AI and a larger published integration catalog. Compare the exact plan and add-ons before deciding on cost: their entry-level prices use different billing units, and capabilities vary by tier.

## Questions

### Which is the better fit for developers?

Vonage is a fit when the project centers on embedding voice, video or messaging in an application: it sells Communications APIs with pay-as-you-go pricing. RingCentral also publishes APIs for communications and system configuration, but its RingEX offer centers on an all-in-one business communications app.

### How do Vonage and RingCentral business phone prices compare?

Vonage lists VBC Mobile at $19.99 per line per month before promotions in its displayed pricing. RingCentral advertises RingEX Core from $20 per user per month with annual billing. Line counts, billing terms, promotions, taxes and added services can change the final quote.

### Do both offer contact center software?

Yes. Vonage publishes Priority and Premium Contact Center plans and asks buyers to request a quote. RingCentral publishes RingCX Standard from $65 per user per month when paid annually. Neither business phone starting price should be treated as a contact center price.

### Which has more published app integrations?

Vonage says the VBC App Center has more than 20 third-party integrations and includes it from VBC Premium. RingCentral advertises more than 500 app integrations on RingEX Advanced. Check the availability of a specific integration on the plan you intend to buy.

### Can either product work with Microsoft Teams?

Yes. Vonage offers Microsoft Teams calling integrations, including an option that requires a Teams Phone license and a Lite option that does not. RingCentral says its RingEX Teams integration brings calling, SMS, fax and AI insights into Teams without a Teams Phone license.

### Are video meetings included in the entry-level phone plans?

Vonage lists video meetings and team messaging from VBC Premium, rather than Mobile. RingCentral includes meetings as part of RingEX and lists calls, texts and meetings in its Core offer.

### Can teams use either service on mobile devices?

Yes. Vonage lists mobile and desktop apps for VBC Mobile. RingCentral says its app is compatible with Android, iOS, Windows and macOS. Vonage also lists desk-phone support from VBC Premium.

### What calling limits should buyers check?

Vonage lists unlimited domestic calling for VBC Mobile but applies reasonable-use terms. RingCentral says unlimited external calling covers the US and Canada; other international calls use separate rates, plans or bundles. Buyers with substantial calling or international needs should check the applicable terms before ordering.

## Product pages

- Vonage: https://nachonacho.com/product/vonage
- RingCentral: https://nachonacho.com/product/ringcentral