# SimpleTexting vs SendPulse

Source: https://nachonacho.com/compare/simpletexting-vs-sendpulse

Choose SimpleTexting if business texting is your main job; choose SendPulse if you want SMS alongside email, chatbots, web push, and a CRM. SimpleTexting centers on SMS and MMS campaigns and two-way conversations, while SendPulse brings those channels together in a broader marketing platform.

## At a glance

| | SimpleTexting | SendPulse |
| --- | --- | --- |
| Main channels | SMS and MMS | SMS, email, chatbots, and web push |
| Customer conversations | Two-way texting and a shared inbox | SMS chatbots and an omnichannel inbox |
| Built-in CRM | Not published | CRM with sales pipelines |
| Free option | Free trial; no credit card required | Free email and CRM plans |
| Published starting price | $39/month for 500 credits and a local number | $9.60/month for email Standard, billed annually |
| SMS charges | 1 credit per SMS; 3 per outgoing MMS | $0.024 per US SMS |
| Included users | 3 on paid plans | 5 on the free CRM plan |
| Contact and email limits | Unlimited contacts | 500 subscribers and 15,000 emails/month on free email plan |
| Integrations | Mailchimp, Zapier, and API | Zapier, Make, n8n, and API |
| Platforms | Web, iOS, and Android | Web, iOS, and Android |
| Support | Live support 7 days per week | 30 days of chat support on free email plan |
| Monthly usage rollover | Unused credits roll over to the following month | Not published |

## Which to choose

### Choose SimpleTexting if

- Teams centered on SMS and MMS marketing.
- Teams handling one-to-one customer texts.
- Businesses building text lists with keywords and opt-in forms.
- Teams that want unused monthly credits to roll over.

### Choose SendPulse if

- Teams running email and SMS campaigns together.
- Businesses that want chatbots and web push alongside messaging.
- Teams that want a built-in CRM.
- Businesses testing email marketing on a free plan.

## Verdict

The deciding factor is whether you need a dedicated texting workflow or a multichannel toolkit. SimpleTexting fits teams planning SMS and MMS campaigns, shared text conversations, and text-list building. SendPulse fits teams that also need email campaigns, chatbots, web push, or CRM workflows. Their published prices use different units—SimpleTexting credits and SendPulse service-specific plans and per-message SMS charges—so compare costs against your expected usage.

## Questions

### Which should I choose primarily for text marketing?

SimpleTexting is the more focused choice for SMS and MMS campaigns, two-way texting, and text-list building. SendPulse also offers bulk SMS and SMS chatbots, but SMS is one part of its broader marketing platform.

### Can I run email campaigns in both products?

SendPulse publishes email campaign plans, including a free plan. SimpleTexting publishes a Mailchimp integration, but does not list a built-in email campaign product on its pricing page.

### Does either product have a free plan?

SendPulse publishes free email and CRM plans. SimpleTexting offers a free trial without requiring a credit card, rather than a published ongoing free plan.

### How do their SMS prices work?

SimpleTexting’s published example is $39 per month for 500 credits and a local number, plus applicable carrier fees; a standard SMS uses one credit. SendPulse lists US bulk SMS at $0.024 per message and prices SMS by destination country.

### Can customers reply to texts?

Yes. SimpleTexting lists two-way messaging, while SendPulse offers SMS chatbots that handle replies and can pass conversations to an agent.

### Which offers a built-in CRM?

SendPulse offers a built-in CRM with a free plan for an account owner and up to four invited users. SimpleTexting publishes contact-management features and CRM integration options, but does not list a built-in CRM on its pricing page.

### Can I use either product on my phone?

Yes. SimpleTexting publishes iOS and Android apps for managing text campaigns and conversations. SendPulse publishes mobile apps for campaign management and chatbot conversations.

### Do both integrate with other software?

Yes. SimpleTexting lists Mailchimp, Zapier, and API access. SendPulse documents integrations including Zapier, Make, and n8n, as well as API access.

## Product pages

- SimpleTexting: https://nachonacho.com/product/simpletexting
- SendPulse: https://nachonacho.com/product/sendpulse